Clinical Concierge Medical Assistant (MA-C) - Urgent Care (Per Diem)

About the role

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

This is a FLOAT position for our Southwest Region Urgent Care Clinics, including Gig Harbor, Poulsbo, Tacoma, University Place, Auburn, and Milton. The schedule is per diem, with a minimum requirement of 2-12 hour shifts per month.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• Create and provide a safe and supportive environment for patients

Requirements

• Washington State Medical Assistant-Certified (MA-C) or Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire
• Idaho State Requirements: Current CMA certification by AAMA, NHA or NCCT, WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment

Benefits

• Excellent, robust benefits including a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution, life insurance, and short- and long-term disability
• Additional Total Rewards including a variety of retirement savings plans
• Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)
• Generous paid time off, including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services

Pay

The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education.

Unique earning potential includes: $2.50/hour Indigo Premium on top of base rate for all hours worked, $1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray, $1.25/hour Weekend Differential for staff who work weekend shifts, and Extra Shifts and Float incentives awarded when applicable.

Monthly Indigo Incentive Program, with a payout rate of up to $300/month.