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Jobs · Healthcare · Washington

Clinical Concierge Medical Assistant (MA-C) - Urgent Care

Indigo Urgent Care · Bothell, WA · 1 mo ago
Healthcare$24.83–$35.71/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "About Indigo Urgent Care" and then description. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to preserve all substantive info. Let's parse content: - About Indigo Urgent Care: description of company, mission, clinics, etc. That's about the role? Could be "About the role" heading? Actually "About Indigo Urgent Care" is about company. Could map to "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings if content matches. We have: - About Indigo Urgent Care: description of company, mission, clinics, etc. Could go under "About the role" maybe? But "About the role" would be about the position. However we have a "Position Summary" later. So we could put company description under "About the role"? Might be okay. Or we could create a custom heading? But instruction says use those headings; we can still use them but we need to ensure they correspond to content. We could treat "About Indigo Urgent Care" as "About the role" (though it's about company). Or we could skip that heading and put that info under a

without heading? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we can use those headings, but not required to use all. We can also have other headings? Probably better to stick to those. We have sections: - Position Summary (could be under About the role? Or maybe we treat as About the role). We'll include a heading

About the role

and include the Position Summary paragraph plus maybe the company description? But we need to preserve all substantive info. Could combine. - Responsibilities: list of bullet points (though they are run-on sentences). We'll extract each responsibility as
  • . - Requirements: includes Washington State Requirements and Idaho State Requirements, plus BLS, experience, etc. We'll list as
  • . - Qualifications: maybe not separate; but we have requirements that could be qualifications. Could combine. - Skills: not explicitly listed; maybe we can omit. - Benefits: "What We Offer" includes benefits: medical, dental, vision, life insurance, short- and long-term disability, retirement savings plans, career growth, tuition reimbursement, generous PTO, mental health coaching, etc. Also "Unique earning potential" includes premiums etc. That's pay/benefits. We'll separate Pay and Benefits sections. - Pay: includes Unique Earning Potential details: $2.50/hour Indigo Premium, $1.75/hour X-Ray Certification Premium, $1.25/hour Weekend Differential, Extra Shifts and Float incentives, Monthly Indigo Incentive Program up to $300/month. Also base pay scale $24.83 - $35.71 USD. Also mention pay influenced by factors. So we need a Pay section with that info. - Schedule: includes FTE: 0.9, Shift: Day Schedule: 8am-8pm (3 x 12-hour shifts). Also mention Float position for North Region clinics, list of cities. Also mention flexible schedule? Actually schedule details: FTE 0.9, Shift: Day Schedule: 8am-8pm (3 x 12-hour shifts). Also mention Float position for North Region Urgent Care Clinics with list of cities. So schedule section includes that. We also have "A Better Way to Work in Health Care" with bullet points: Flexible schedule, Team-based care model, No patient panels, Modern clinic environment, Unique earning potential (already covered). Could be part of Benefits or separate but we can incorporate. We must not include boilerplate like EEO, etc. Not present. We must not include application instructions. Now craft HTML. We'll start with

    About the role

    then

    containing company description and position summary? Might be long but okay. Better: separate About the role (company overview) and Position Summary maybe as part of same section. Let's do:

    About the role

    Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

    The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

    Then Responsibilities:

    Responsibilities

    • Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
    • Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
    • Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
    • Create and provide a safe and supportive environment for patients
    Requirements: We have Washington State Requirements and Idaho State Requirements. We'll combine.

    Requirements

    • Washington State Medical Assistant-Certified (MA-C) license; Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued
    • Current BLS Certification or may be obtained through an in-house training program, depending on assignment
    • Minimum one (1) year experience in physician's office or other medical facility preferred (exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire)
    • Washington State MA-C license must be obtained within 45 days of hire
    • For Idaho: Current CMA certification by AAMA, NHA or NCCT; WA state MA-C license, or WA state MA-R license required with endorsement by Indigo within the first 30 days of employment
    • Current BLS Certification or may be obtained through an in-house training program, depending on assignment
    • Minimum one (1) year experience in physician's office or other medical facility preferred (exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire)
    But note duplication of BLS and experience for both states; we could combine but it's okay. Qualifications: Not separate; we could skip. Skills: Not explicit; skip. Benefits:

    Benefits

    • Excellent, robust benefits including a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution
    • Life insurance, and short- and long-term disability
    • Additional Total Rewards including a variety of retirement savings plans
    • Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)
    • Generous paid time off, including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services
    • Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work
    • Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other
    • No patient panels
    • Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff
    Pay:

    Pay

    • Base pay scale: $24.83 - $35.71 USD per hour (pay influenced by skill set, level of experience, certification(s) and/or education)
    • Unique earning potential:
      • $2.50/hour Indigo Premium on top of base rate for all hours worked
      • $1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray
      • $1.25/hour Weekend Differential for staff who work weekend shifts
      • Extra Shifts and Float incentives awarded when applicable
      • Monthly Indigo Incentive Program, with a payout rate of up to $300/month
    But nested ul may be okay. Could flatten. Simplify:

    Pay

    • Base pay scale: $24.83 - $35.71 USD per hour (pay influenced by skill set, level of experience, certification(s) and/or education)
    • $2.50/hour Indigo Premium on top of base rate for all hours worked
    • $1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray
    • $1.25/hour Weekend Differential for staff who work weekend shifts
    • Extra Shifts and Float incentives awarded when applicable
    • Monthly Indigo Incentive Program, with a payout rate of up to $300/month
    Schedule:

    Schedule

    • FTE: 0.9
    • Shift: Day Schedule: 8am-8pm (3 x 12-hour shifts)
    • Float position for North Region Urgent Care Clinics serving Redmond, Bellevue, Issaquah, Sammamish, Bothell, Kirkland, Mill Creek, Shoreline, Lake Stevens, and Marysville
    We should also include mention that it's a FLOAT position for North Region Urgent Care Clinics. Already in schedule. Check for any other substantive info: "A Better Way to Work in Health Care" we already incorporated flexible schedule etc. Might duplicate but okay. We must not include boilerplate like "Benefits eligibility may depend on role and location, some exceptions may apply". That's a benefit eligibility note; we could include as a sentence in Benefits section. It's substantive? It's a note about eligibility. Could include as a

    after list. Also "Associated benefit information can be viewed here." That's a link; we should drop as it's a reference. Also "As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position." That's part of Pay section; we already have base pay scale. Also "If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align." Could add to Pay. Also "Position Summary" we already used. Now ensure we didn't repeat job

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