Clinical Concierge - Diagnostic Technologist

Job Duties

• Coordinate and perform patient check-in/check-out, ensuring accurate registration and information collection.
• Verify insurance eligibility, collect payments (co-pays or self-pay fee), and process referrals.
• Schedule appointments while optimizing clinic workflow.
• Maintain electronic medical records (EMR), ensuring accuracy and compliance.
• Measurement and collection of patient data including temperature, pulse, oxygenation saturation, respirations, blood pressure, height, weight, and in indicated pediatric patients, length, and head circumference.
• Aid providers with the collection of patient information including reason for visit, chief complaint, health history, allergies and current medications for provider review.
• Complete patient rooming process and implement standard operating procedures to expedite the care process and provide patient comfort.
• Identify patient risks and communicate them to the provider.
• Prepare and maintain exam rooms, ensuring proper sanitation and supply stocking.
• Support patient procedures and assist with medical examinations.
• Complete follow-up phone calls to all patients within two to three days post discharge.
• Follow strict radiation safety protocols, including collimation, shielding, and exposure minimization.
• Maintain detailed records of performed procedures, diagnostic findings, and provider instructions.
• Provide clear instructions and reassurance to patients undergoing imaging, ensuring compliance and comfort.
• Prepare, operate, and maintain radiologic imaging equipment and ensure the safety of the imaging environment.
• Perform diagnostic imaging procedures while ensuring accurate positioning, technique, and image clarity.

Minimum Qualifications

• Technical School Diploma Graduate of accredited Radiologic Technologist program (AART).
• 2 years diagnostic imaging experience in a healthcare setting.
• Strong understanding of anatomy, physiology, radiation physics, and clinical workflows.
• Certified in BLS - Basic Life Support - American Heart Association.

Preferred Qualifications

• Associate’s Degree in Radiologic Technology.

Physical Demands

• Lift and carry 25 lbs.
• Frequent sitting/standing.
• Frequent keyboard use.
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.