Clinical Clerk

Responsibilities

• Reporting directly to the RN Team Leader, the Clinical Clerk is responsible for accurate prescription refills, prior authorizations for medications as well as effective communication with staff and providers.
• Ensuring all requests for prescription refills are handled in a timely and efficient manner, including requests from patients via phone and portal as well as requests from pharmacies.
• Processing all prior authorizations for medications sent from pharmacies, providers or insurance companies within 3 days of receipt of the request.
• Researching insurance carrier requirements and gathering necessary information for completion.

Qualifications

• Medical Assistant or equivalent medical office experience including medical terminology.
• Knowledge and skills necessary to work in ambulatory healthcare setting.

Benefits

• Medical, Dental & Vision Plans
• 401k plan with company match
• Health Savings Account & Flexible Spending Account
• Generous Paid Time Off (7 paid holidays)
• Company-paid long-term disability insurance
• Company-paid life insurance
• Voluntary Life, Accident and Critical Illness insurance options
• Employee Assistance Program

Pay

Pay Range: $18.58 To $26.47 Hourly

Schedule

Hours: 40 hours, Monday-Friday generally between 8:00 am and 6:00 pm. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview.

About the Role

We are a provider-owned, multi-specialty group dedicated to fostering diversity, equity, and inclusion in healthcare. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley. Valley Medical Group is looking for a clinical clerk to join our team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity!

Company Overview

Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.