Clinical Case Manager - Oncology - Sharp Grossmont Hospital - FT - Days

The Role

The Clinical Case Manager (CCM) role involves being a patient advocate, providing patients and their families with a point of care approach, and guiding them through the healthcare system. The CCM ensures service access and meets community care needs through quality assessment, triage, service delivery, and care coordination of clinical services.

Responsibilities

• Identify personnel in departments involved in the care of oncology patients and establish cooperative referral sources.
• Facilitate interaction and communication with health care staff and providers.
• Represent Sharp HealthCare when in contact and/or collaboration with professional organizations within the community.
• Formulate relationships with members of the community by visiting churches, synagogues, schools, libraries to increase cancer awareness and involvement in community programs.
• Coordinate or conduct cancer health education classes with individuals and groups.
• Identify target population by utilizing community service data for those at high risk for under-utilization of oncology health services.
• Implement and maintain a plan of care, knowledge of services available from outside oncology funding sources, and referrals to internal and community resources.
• Assess the patient's physical and psychosocial status, diagnosis, and treatment plan to ensure appropriateness.
• Communicate with patients upon learning they have a suspicious diagnostic test or positive finding, schedule appointments, arrange transportation, and ensure follow-up care.
• Provide education and access to community support, financial coaching, and funding assistance.
• Serve as a liaison between health care professionals, the patient, and family to facilitate and coordinate treatment plans.
• Assess the emotional needs of patients and their families and provide support and/or mechanisms to answer their questions or concerns and make healthcare decisions.
• Develop and implement programs and policies to meet standards, report program progress and effectiveness on an annual basis.

Qualifications

• Bachelor's Degree in Nursing
• 3 Years acute care clinical experience in area of specialty
• Previous clinical experience with cancer care, case management or patient teaching
• Experience facilitating the design, implementation and evaluation of health care promotion programs and/or community development
• California Registered Nurse (RN) - CA Board of Registered Nursing
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare)

Preferred Qualifications

• Master's Degree in Nursing
• Certified Case Manager (CCM) - Commission for Case Manager Certification

Pay

$53.570 - $69.120 - $77.410

Schedule

Shift Start Time: 8 AM
Shift End Time: 4:30 PM

Hours

Additional Shift Information: Weekend Requirements: No
On-Call Required: No

Benefits

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.