Clinical Care Transition Educator / Registered Nurse - Columbus

About the role

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States, with over 8,000 team members including 5,000 clinicians. We work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. As a Clinical Transition Educator, you will provide clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model, while partnering with the sales team to increase patient transitions.

Responsibilities

• Evaluate, educate, and train patients, caregivers, and facility staff about how Option Care Health services and products will be facilitated in an alternative site, in-home, or virtually to ensure successful patient transitions.
• Conduct patient assessments and evaluations to determine patient viability for the Option Care Health care delivery model.
• Partner and coordinate with the Option Care Health sales team to understand clinical transition educational needs and develop improvements to increase patient transition volume.
• Maintain confidentiality of patient and proprietary information while observing legal guidelines for safeguarding this information.
• Provide proper documentation of education using Option Care Health applications and technology.
• Coordinate the transition of patients from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.
• Provide in-person patient and caregiver education, gather pre-admission and insurance information, and facilitate the initiation of services to support safe and effective care at home.
• Plan, organize, and deliver presentations as needed.

Requirements

• Active and unrestricted Registered Nurse (RN) license required.
• Minimum of 2 years of experience in the healthcare industry.
• Experience establishing and maintaining relationships with individuals at all levels of the organization, business community, and vendors.
• Experience applying knowledge of standard practices for services offered and current relevant standards (e.g., ACHC, URAC standards).
• Experience providing customer service to internal and external customers, including meeting quality standards and evaluating customer satisfaction.
• Basic PC skills: competency in internet, email, Microsoft Word, Excel, and PowerPoint.
• Experience identifying operational issues and recommending strategies to resolve and improve processes.
• Access to reliable transportation for travel to care facilities, home visits, and multiple hospitals; valid driver’s license and proof of insurance required if using a personal vehicle.
• Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.

Preferred Qualifications

• Hands-on experience in home or alternate site infusion or discharge planning.
• Experience growing service provider partnerships.

Travel Requirements

100% local travel to and from partnership facilities, community hospitals, and medical practice offices to sell Option Care Health services, process referrals, and provide live education and training support to patients, caregivers, and referral sources.

Pay

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay range is $38.84–$64.72 per hour.

Benefits

• Medical, dental, and vision insurance.
• Paid time off and bonding time off.
• 401K retirement savings plan with company match.
• HSA company match and flexible spending accounts.
• Tuition reimbursement.
• myFlexPay.
• Family support and mental health services.
• Company-paid life insurance.
• Award and recognition programs.