Clinical Care Transition Educator / Registered Nurse
About the role
The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model. This includes evaluating, educating, and training patients, caregivers, and facility staff about how OCH services and products will be facilitated in an alternative site, in-home, or virtually.
Responsibilities
- Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services & products will be facilitated in an alternative site, in-home, or virtually.
- Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.
- Partner with, and coordinate with the OCH sales team to understand clinical transition educational needs, and to develop improvements aimed at increasing patient transition volume.
- Maintain confidentiality of patient and proprietary information and observe legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
- Provide proper documentation of education utilizing OCH applications and technology.
- Collaborate with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.
- Provide in-person patient and caregiver education, gather pre-admission and insurance information, and facilitate the initiation of services to support safe and effective care at home.
- Supervise and manage the transition of patients from hospital to home or alternate care settings.
Requirements
- Active and unrestricted Registered Nurse (RN) license required.
- Minimum of 2 years of experience in the healthcare industry.
- Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
- Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
- Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
- Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
- Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals.
- If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
- Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
- Able to plan, organize and make presentations.
- 100% local travel to and from partnership facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
Qualifications
- Hands on home or alternate site infusion or discharge planning experience.
- Experience growing service provider partnerships.
Skills
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals.
Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
Able to plan, organize and make presentations.
Benefits
Medical, Dental, & Vision Insurance
Paid Time Off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs
Pay
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $36.89-$61.49.