Clinical Care Manager

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY, I AM A FRIEND, I AM A GIVER.

About the role

As the Clinical Care Manager, you will enrich lives every day by utilizing your education and experience to oversee the licensed care staff, ensuring residents receive the highest level of dignity and care. You will have the daily opportunity to distinguish yourself and your team of caregivers by taking the time to be a positive presence in the lives of residents and their family members.

Responsibilities

• Assess and coordinate all resident clinical care scope, quality assurance, and regulatory oversight.
• Manage Nurses and Medication Aides.
• Train, delegate to, and coordinate care amongst all nurses and medication aides.
• Serve as primary point of contact for clinical provider communication.
• In coordination with the Health Services Director, Executive Director, nursing staff, and sales team, perform pre-assessments and assist with the move-in process to ensure smooth and timely move-in of new residents.
• Coordinate development of a life enrichment plan for each resident based on remaining strengths and abilities, as well as resident interests, skills, social and restorative goals, personal care requirements, and physician recommendations.
• Assist Health Services Director with staff scheduling, recruitment, onboarding, and ongoing training.

Requirements

• RN degree from an accredited school of nursing and current state license.
• 4-6 years of experience working with older adults in a health care setting; geriatric mental health a plus.
• 3+ years of experience supervising staff.
• Have a genuine interest in caring for elderly residents and working in a geriatric environment.
• Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality.
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors.

Benefits

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week, which includes:

• Paid time off (including holidays).
• Health, dental, and vision insurance plans for employees and eligible dependents.
• Education assistance.
• Bonus and retirement plans.
• Health care, dependent care, and commuter Flexible Spending Accounts.
• On-Demand Pay allows you to access pay as you earn it.
• Employee Assistance Program.
• Supplemental insurance options.