Clinical Care Manager Asst - LPN

Reporting to the Clinical Care Manager, the Clinical Care Manager Assistant (CCMA) assists the CCM and team nurses in ensuring the smooth functioning of the teams, facilitating timely completion of paperwork and data entry related to patient care documentation.

Responsibilities

• Data Entry
  • Enters all patient status changes into the appropriate EMR screen in a timely manner.
  • Keeps team census spreadsheet up-to-date.
  • Maintains accurate disaster preparedness spreadsheet.
  • Maintains patient oxygen vendor usage spreadsheet.
  • Prepares daily status reports.
  • Enters care plan templates for interdisciplinary group meetings (IDG).
• Interdisciplinary Group Meetings
  • Prepares and distributes agenda for weekly IDG.
  • Runs recertification alert report weekly to ensure timely recertification of patients.
  • Ensures recertification paperwork is correct and complete, and brings it to IDG meeting.
  • Ensures all Medical Director Certifications for new admissions are complete.
  • Prepares sign-in-sheet for IDG meetings and ensures it is signed by all attendees.
  • Sets up IDG computers for self and CCM in meeting room and runs EMR on screen for team to follow.
• Notification
  • Notifies all team members of patient status changes.
  • Notifies O2 Solutions of patient status changes.
  • Notifies outside doctors of patient deaths.
  • Sends updates and copies of new orders to JSA physicians and other outside physicians upon request.
  • Sends updates on VA patients to VA Palliative Care Team.
• Miscellaneous
  • Checks patient folder for completion after patient discharge or death, gives to CCM for signature, then to HIM.
  • Prints patient care plans weekly after each IDG and prepares them for team signatures; delivers to HIM once signed.
  • Runs “unverified visits” report weekly and notifies team nurses if they have unverified visits.
  • Distributes weekly audit report to nurses with deficiencies.
  • Prints nursing schedule sheets each week for team nurses to fill in.
  • Runs productivity reports upon request.
• Special Tasks
  • Each CCMA has unique responsibilities, which may include:
    • Running GHS census reports.
    • Verifying Enclara monthly billing against EMR patient status information.
    • Ordering office supplies.
    • Faxing answering service reports to team members.
    • Copying and distributing weekend and overnight triage reports.
• Customer Service
  • Maintains a professional relationship and serves as a liaison between all team disciplines.
  • Offers emotional support to patients/families in accordance with hospice philosophy and plan of care.
  • Observes Patients’ Rights.
  • Maintains a positive attitude and caring spirit; displays a “can do” attitude.
  • Comes to work as scheduled, demonstrating dependability and punctuality.
  • Demonstrates honesty and integrity in all matters.

Requirements

• Currently licensed in the State of Florida as a Licensed Practical Nurse (LPN).
• Minimum of one (1) year of nursing experience.

Skills and Competencies

• Maintains up-to-date skill sets as required to care for patients.
• Possesses ability to multi-task; exhibits adaptability and flexibility in meeting organizational objectives.
• Ensures compliance with all patient care and documentation standards and regulations.
• Assists in the implementation and maintenance of clinical department policies and procedures; adheres to and assists in their evaluation.
• Assists in maintaining federal and state regulatory compliance.
• Proficient in Electronic Medical Records (EMR).

This position requires an AHCA Level 2 Fingerprint screening for eligibility through the AHCA Florida Care Provider Background Screening Clearinghouse.