clinical care coordinator

About the role

Berks Counseling Center is a recovery-oriented behavioral health, physical health, and supportive services organization providing a holistic approach to a culturally and economically diverse population for the purpose of achieving a healthy and productive lifestyle. As a Clinical Care coordinator, you will facilitate clinical care coordination services for clients in need of enhanced care coordination.

Activities include data collection and reporting, surveying, overseeing the coordination of care across programs, CQI activities, participating in huddles, and scheduling and assuring patient access to care. The coordinator will work closely with their direct supervisor and collaboratively with other department supervisors within the agency.

Responsibilities

• Provide outreach and a high level of customer service to referrals sources and collaborative partners.
• Provide direct administrative assistance to departments.
• Participate in overall compliance with all CCBCH, insurance, licensing and other standards and relevant laws/regulations that govern clinical care.
• Support internal operations within and across programs.
• Assist with the accuracy, timeliness, and compliance of information contained in the electronic health record (EHR).

Requirements

• Associate's degree plus at least one (1) year of experience working in a health or behavioral healthcare setting or in a similar capacity.
• Ability to work 40 hours per week within agency hours of operation, which are 8am-8pm Mon-Thurs, 8am-4pm Friday with Saturday hours, when applicable.

Physical Requirements

• SEEING: Must be able to see well enough to read reports and use computer.
• COMMUNICATING: Must be able to communicate with patients, vendors, and coworkers.
• MOBILITY: Must have mobility to move about the agency.
• LIFTING/PUSHING/PULLING: Must be able to lift up to 5 pounds.
• OTHER: Must be able to write, type, and use office technology proficiently.

Qualifications

Preferred candidates will be Bilingual: English/Spanish.

Benefits

• Salary comparable to experience/education
• Comprehensive medical, dental, and vision benefits
• Free Virtual Urgent Care (Telemedicine) and Virtual Mental Health Services for you and your family
• Additional voluntary insurance options
• 403(b) with agency match after 12 months of service
• 15 days of Paid time off
• 2 floating holidays per calendar year
• 2 wellness days per calendar year
• 10 full paid holidays per calendar year
• Free parking
• Tuition Reimbursement or Student Loan Assistance
• Paid Licenses and Certifications, if they are relevant to BCC and the work you do
• Free supervision for licensure and certifications

Pre-Employment Requirements

• Receipt of results of a satisfactory drug and alcohol screening test.
• Receipt of the originals of the following background checks: PA State Police Criminal History, PA State Child Abuse, and DPW FBI Criminal History.
• Receipt of original documentation and verification of relevant degrees, diplomas, certificates, or licensure.
• Confirmation that you are not on the OIG Federal Healthcare Program Exclusion from Participation list.