Clinical Care Coordinator

About the Role

The Clinical Care Coordinator provides administrative support to the Clinical Care team by managing the electronic medical records system. They also support various back-office functions, including billing, payroll, human resources, and intake. Additionally, they offer training and ongoing support to new Clinical Care Coordinators.

Responsibilities

• Accurately enters a variety of data into various information systems
• Executes workflow functions in the electronic medical record system
• Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director
• Manages incoming, outgoing, and interoffice mail
• Provides customer support to patients and colleagues via phone, email, and fax
• Alerts appropriate management team members regarding potential compliance issues
• Maintains confidentiality of PHI and organization information at all times
• Orders DME and alerts suppliers when equipment is no longer in use or needs exchange
• Participates in and scribes IDG meetings
• Performs other specific projects relating to office procedures
• Provides training and ongoing support to new Clinical Care Coordinators within the region

Qualifications

• High School Diploma (College Degree Preferred)
• At least two (2) years of health care experience, preferably in hospice
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities
• HCHB/Pointcare knowledge is preferred
• Proficient in MS Office and Google Applications

Benefits

• Mileage Reimbursement
• PTO & Paid Holidays
• Health, Dental, and Vision Insurance
• Short Term Disability
• Accident, Hospital Indemnity, and Chronic Illness Insurance
• Life Insurance
• 401(k)
• Employee Referral Bonus

Pay

$21-$24/hr based on experience