Clinical Authorization Coordinator

About the role

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years! Ready to make a real difference? The Clinical Authorization Coordinator is responsible for coordinating and managing prior authorization processes to support accurate billing and reimbursement for behavioral health and medical services. This role works closely with clinical teams, billing staff, and insurance providers to ensure prior authorizations are submitted, approved, and renewed in a timely manner. The Clinical Authorization Coordinator will primarily support prior authorizations for therapists while providing backup support for medical prior authorizations.

Benefits

• Mileage reimbursement
• Receive world-class training of verbal intervention & physical management techniques
• Enjoy the opportunity to work with our vast population and programs/services
• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

Responsibilities

• Attends mandatory staff meeting and other meetings as assigned
• Establishes and maintains effective communication with pay sources, including Medicaid, Managed Medicaid, Medicare, and private insurers
• Tracks behavioral health patient admissions and discharges to support accurate authorization and billing processes
• Reviews documentation to ensure required information is available for prior authorization submissions
• Collaborates with Accounting and billing staff to resolve authorization-related billing issues
• Coordinates the submission, tracking, and approval of prior authorizations for behavioral health services.
• Monitors authorization approval periods and renewal dates to prevent interruptions in services and billing
• Communicates with clinical teams regarding authorization requirements, approval status, and necessary documentation
• Provides backup support for medical prior authorizations as needed

Requirements

• High school diploma or GED required
• Bachelor’s degree preferred
• Minimum of 1 year of experience in healthcare billing, insurance verification, or prior authorization processes required
• Experience working with Medicaid, Managed Medicaid, Medicare, and private insurance companies preferred
• Experience supporting prior authorizations for behavioral health or medical services preferred
• Experience reviewing documentation for billing accuracy and insurance authorization requirements preferred
• Trauma informed care and de-escalation training