Clinical Assistant- Skin Rejuvenation Clinic

About the role

At Skin Rejuvenation Clinic, a fast-growing, state-of-the-art medspa located in Edina, MN, we are seeking a Front Desk Receptionist to join our dynamic team. This role plays a crucial part in delivering exceptional patient experiences and supporting providers in delivering aesthetic and cosmetic treatments.

Responsibilities

• Welcome and prepare patients for appointments, ensuring a positive experience.
• Obtain patient histories, update records, and collect vital signs as needed.
• Prepare treatment rooms, equipment, and patients for cosmetic procedures.
• Assist providers during aesthetic treatments, laser procedures, biopsies, and other clinical services.
• Document patient care accurately in the electronic medical record.
• Provide post-treatment instructions and conduct patient follow-up communications.
• Educate patients on skincare products, treatment plans, and aftercare.
• Recommend appropriate treatments, products, memberships, and services based on patient goals.
• Support patient retention through exceptional service and relationship building.
• Maintain treatment rooms, equipment, and clinical areas in compliance with OSHA and infection-control standards.
• Clean, disinfect, and prepare treatment rooms between patients.
• Monitor equipment and assist with inventory, stocking, and supply management.
• Perform instrument cleaning, sterilization, and proper storage.
• Participate in staff meetings, training, and continuing education.
• Collaborate with providers and team members to ensure efficient clinic operations.
• Assist with additional administrative or clinical duties as assigned.

Qualifications

• A high school diploma or equivalent required.
• An Aesthetician license and/or phlebotomy certification preferred.
• Two or more years of experience in a medical, dermatology, plastic surgery, cosmetic, or MedSpa environment preferred.
• Excellent customer service, communication, and interpersonal skills with a passion for aesthetics and patient care.
• Strong organizational, multitasking, and problem-solving abilities in a fast-paced, team-oriented setting.
• Proficiency with electronic medical records, Microsoft Office, and skincare product recommendations.
• Professional, detail-oriented, and committed to maintaining patient confidentiality, HIPAA compliance, and collaborative teamwork.