Clinical Assistant (RMA/CMA/LPN/ATC/EMT) - Foot and Ankle

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better.

About the role

We are looking for a full-time Clinical Assistant in our Foot and Ankle department. The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.

Responsibilities

• Updating clinical notes in electronic medical systems
• Completing phone triage
• Casting and bracing
• Performing routine office procedures
• Providing patient education
• Greeting patients and escorting them to the exam room
• Obtaining and documenting past medical/surgical histories, vitals, patient medications, and allergies in the EHR system (Epic)
• Assisting the practitioner with patient examinations, treatments, and in-office procedures
• Cleaning and sterilizing rooms and equipment after each encounter
• Suture/staple removal and assisting with casting/bracing and injections
• Educating patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction
• Orchestrating administrative duties such as ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system
• Travel to other OC locations may be required

Skills

• Knowledge of EMR (Epic)
• Ability to triage patient telephone calls, gather pertinent facts, and assess patient health status
• Ability to clearly and effectively educate patients, families, and staff regarding patient care needs related to orthopedic problems
• Strong communication skills to respond well to questions from patients, physicians, mid-level providers, and co-workers

Qualifications

• Graduate of an accredited program for medical assistants, athletic training, or nursing, or equivalent experience plus certification
• Certification is required (CMA/RMA must be registered/certified through one of the following: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA))
• EMTs will need Emergency Medical Technician certification (National Certification accepted, following state certification guidelines upon recertification)
• ATCs will need to be board certified as Athletic Trainer
• New graduates are welcome

For information regarding eligibility for certification, please visit: NHA Eligibility | AMT Certification

Benefits

• Paid company holidays
• Wellness programs
• Tuition reimbursement

Schedule

Monday – Friday, 8:00 AM – 5:00 PM