Clinical Assistant Nurse Manager - Progressive Care Unit / PCU

About the role

The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure delivery of high-quality care, exceptional customer experience, and optimal patient flow. In conjunction with the Department Nursing Operations Manager and the Assistant Nursing Operations Manager (ANOM), the CANM provides guidance, fosters collaboration, and is responsible for the unit’s clinical operations including patient care assignments, customer experience, productivity, and quality outcomes.

Responsibilities

• Exemplar of the mission, vision, and values of Orlando Health.
  • Participates in shared leadership structure.
  • Manages staffing assignments for oncoming and off-going shifts, based on patient acuity and skill set of team members to ensure patient care needs are met.
  • Captures patient flow by working directly with the Administrative Supervisors, Care Coordinators, and Discharge Planners to achieve expected outcomes.
  • Maintains overall status of patients within area of responsibility and closely monitors status of seriously ill patients.
  • Coordinates and/or participates in the delivery of patient care ensuring compliance with physician orders and established policies, procedures, and standards of practice.
  • Serves as a resource supporting frontline team members and providers as appropriate.
  • Supports clinical collaboration focusing on expected patient length of stay.
  • Performs direct patient care activities as required to meet operational needs.
  • Interfaces with patients and families to enhance customer experience by conducting Nurse Leader rounds and investigating and responding to patient/family and physician complaints.
  • Participates in and/or leads safety huddles.
  • Embraces, communicates, and promotes change and problem solving.
  • Assesses equipment needs to ensure staff have the needed equipment for patient care, and they can appropriately utilize equipment.
  • Sustains a regulatory ready environment of care.
  • Maintains a reasonable regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
• Supports strategic imperatives by attending leadership huddles, assisting in new nursing/clinical initiatives, and fostering positive multidisciplinary partnerships through collegial collaboration.
• Serves as a coach and mentor for the nursing team.
• Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
• Fosters diversity, equity, and inclusion.
• Promotes a safe working environment; supports and/or coordinates any follow-up related to WPV occurrences.

Qualifications

• Bachelor of Science in Nursing Degree (BSN) preferred.
• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
  • Advanced Cardiovascular Life Support (ACLS)