Clinical Assistant - Intermittent

Key Essential Functions And Accountabilities Of The Job

• Prepares for patient visit by reviewing chart for needed forms, follow-up labs or procedures needed.
• Obtains and records age-appropriate vital signs per department protocol, i.e., temperature, height, weight, head circumference, blood pressure, respiration, pulse oximetry, visual acuity testing.
• Obtains medical history update and confirms medications.
• Accurately collects and documents information in patient chart.
• Keeps patient records in order with all forms properly identified; copies and compiles other medical data as needed.
• Recognizes signs or symptoms requiring prompt intervention and acts appropriately.
• Transports patients within the facility, as needed.
• Demonstrate ability to smoothly manage patient care duties while maintaining clinic flow.
• Reports, and when appropriate, records any changes observed in condition or behavior of patients, unusual incidents, or breeches in safety.
• Observes patients to insure children, elderly, or impaired patients who require observation or assistance have someone in attendance.
• Sets up equipment and supplies for routine exams and minor procedures.
• Prepares patients for and assists with procedures, treatments, and minor office surgeries.
• Provides specimen collection and Point of Care Testing (POCT). Follows protocol for collecting, labeling, and transporting of specimens.
• With appropriate orders applies heat/cold packs, abdominal binders, anti-embolism stockings, obtains 12 lead EKG, peak flow, applies oxygen.
• Aids patients with ambulation or transfer; performs minor, non-invasive treatments.
• Sanitizes exam rooms between patients.
• Maintains a safe and clean environment.
• Ensures exam room supplies are organized and stocked.
• Maintains lab equipment and organizes lab supplies.
• Inventory, re-order, and stock medical supplies.
• Disposes of solid/liquid waste and infectious materials according to infection control standards.
• Conducts daily/weekly/monthly QA checks on equipment and maintains logs.
• Demonstrates correct utilization of computer-based health information systems and electronic health record systems.
• Notifies provider of any repairs/safety concerns that need attention.
• Performs office duties to include: Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors, and patients: assisting them in a friendly and cooperative manner; receives and relays messages to personnel and uses proper telephone etiquette. Makes confirmation calls to patients as needed.
• Performs duties as assigned in a responsible, respectful, and caring manner to promote effective staff relationships.

Other Functions

• Will provide cross-coverage for their peers, helping peers and clinics that need assistance to ensure the efficient and effective flow of patients through the department.
• Attends and participates in at least 50% area staff meetings annually; responsible for applying information presented in staff meetings; participates in unit goal setting; complies with area and departmental scheduling guidelines; initiates discussion with department manager regarding area or department issues; complies with dress code; refers un-resolved problems with patients/visitors/co-workers to appropriate Manager for resolution; addresses employee concerns consistent with Human Resources Policy.

Additional Details

• Education, Certifications, and Licenses Required:
  • High school diploma or GED – required.
  • Current Basic Life Support (BLS) certification within 45 days of hire – required.
  • Clinical Competency completed within 3 months and every 3 years – required.
• Experience Required:
  • Customer service experience
  • Health care experience, education or training
• Knowledge of Clinic procedures for receiving and following through on a patient visit and any related clinic treatments, procedures.
• Age-appropriate vital signs and behaviors.
• HIPAA and SEARHC Policies.
• Skills:
  • Communication and use of customer service skills.
  • Computer application skills sufficient to utilize medical databases in a competent manner.
  • Ability to operate medical equipment including blood pressure cuff, pulse oximeter, EKG machine, etc.
  • Ability to Learn and use various EMR systems and accurately record patient data.
  • Communicate and interact with all members of the multidisciplinary healthcare team.
  • Recognize and respond appropriately in emergency situations.
• Qualifications:
  • Employee will begin Clinical Assistant training program within 1 year.
  • Complete Clinical Assistant exam within 2 years.
• Position Information:
  • Work Shift: OT 8/40

Benefits

• SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska.
• We see our employees as our strongest assets.
• It is our priority to further their development and our organization by aiding in their professional advancement.
• Working at SEARHC is more than a job, it’s a fulfilling career.
• We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.