Clinical Assistant

Duties and Responsibilities

• Ensures that exam rooms are prepped, cleaned, and stocked in preparation for patients and between patients as required.
• Preps patient charts as required for appointments.
• Preps patients for any in-office procedures and assists providers as necessary with exams, treatments, and testing.
• Performs necessary procedures as required (phlebotomy, bladder scans, catheter changes, etc.).
• Collects and properly labels all necessary lab specimens to include but not limited to blood, urine, and biopsy tissue.
• Performs CLIA-waved laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice.
• Effectively uses necessary PPE as appropriate and abides by safe handling and disposal protocols of medical equipment and materials.
• Provides patient education and training as needed to include by not limited to self-catheterization, bladder irrigations, pre-op instructions, and post-op care.
• Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
• Cover phones for patient triage for prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment, by answering, documenting, and routing when appropriate all incoming patient calls.
• Obtains authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required per the patient’s health plan.

Required License/Experience/Skills

• Certification as a Medical Assistant or equivalent.
• Successful completion of secondary education in medical assisting or other nursing-related field of study.
• Ability to multitask and work in a fast-paced environment.
• Excellent customer service skills.