Clinical Assistant 2

About the role

The Clinical Assistant 2 provides care to infants, toddlers, children, adolescents, adults, and elderly in a rural ambulatory care clinic. This position is essential in maintaining efficient clinic operations and patient flow to maximize the provider's time and to ensure access to care.

Responsibilities

• Performs the duties of Clinical Assistant 1 but has additional experience or education to apply more extensive knowledge of medical practice and terminology and judgment.
• Prepares for patient visits by reviewing charts for needed forms, follow-up labs or procedures needed.
• Obtains and records age-appropriate vital signs per department protocol, i.e., temperature, height, weight, head circumference, blood pressure, respiration, pulse oximetry, visual acuity testing.
• Obtains medical history updates and confirms medication history.
• Accurately collects and documents information in patient charts. Keeps patient records in order with all forms properly identified; copies and compiles other medical data as needed.
• Ensures patient medication and immunization records are current.
• Recognizes signs or symptoms requiring prompt intervention and acts appropriately.
• Transports patients within the facility, as needed.
• Demonstrates ability to smoothly manage patient care duties while maintaining clinic flow.
• Reports, and when appropriate, records any changes observed in the condition or behavior of patients, unusual incidents, or breaches in safety.
• Observes patients to ensure children, elderly, or impaired patients who require observation or assistance have someone in attendance.
• Sets up equipment and supplies for routine exams and minor procedures.
• Prepares patients for and assists with procedures, treatments, and minor office surgeries.
• Provides specimen collection, Point of Care Testing (POCT). Follows protocol for collecting, labeling, and transporting of specimens.
• With appropriate provider’s written orders: applies heat/cold packs, abdominal binders, anti-embolism stockings, obtains 12 lead EKGs per competency assessment, peak flow, applies oxygen as ordered.
• Affords basic patient education material and discharge instructions as directed by the provider.
• Sanitizes exam rooms between patients. Appropriately processes surgical equipment and ensures sterile package integrity. Maintains a safe and clean environment.
• Ensures exam room supplies are organized and stocked. Maintains lab equipment and organizes lab supplies. Inventory, re-orders, and stocks medical supplies.
• Disposes of solid/liquid waste and infectious materials according to infection control standards.
• Provides basic health coaching and patient education, according to evidence-based guidelines using patient education materials.
• Conducts daily/weekly/monthly QA checks on equipment and maintains logs.
• Notifies provider or supervisor of any repairs/safety concerns that need attention.
• Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors, and patients: assisting them in a friendly and cooperative manner; receives and relays messages to personnel and uses proper telephone etiquette.
• Makes confirmation calls to patients as needed.
• Provides cross-coverage for their peers, helping peers and clinics that need assistance to ensure the efficient and effective flow of patients throughout.
• Attends and participates in at least 50% of staff meetings annually; responsible for applying information presented in staff meetings; participates in unit goal setting; complies with area and departmental scheduling guidelines; initiates discussion with department manager regarding department issues; complies with dress code; refers un-resolved problems with patients/visitors/co-workers to appropriate Manager for resolution; addresses employee concerns consistent with Human Resources policy.
• Other duties as assigned.

Requirements

• High school diploma or GED – required.
• Current Basic Life Support (BLS) certification – required.
• Clinical Competency completed within 3 months of hire and every 3 years – required.

Qualifications

• Completion of the Certified Clinical Medical Assistant program OR
• One year experience as a CA 1 with SEARHC, with successful completion of Competency Assessment OR
• One year experience as a CNA, EMT, or CHA OR
• Completion of CCMA Training Program at SEARHC OR
• One year of experience in healthcare OR
• Two years customer service experience OR
• Certified Nursing Assistant training OR
• EMT: one year actively practicing EMT OR
• Alaska Community Health Aide –level 1 completed.

Skills

• Communication and use of customer service skills.
• Computer application skills sufficient to utilize medical database in a competent manner.
• Good interpersonal and communication skills; strong organizational skills.
• Ability to train and use various EMR systems and accurately record patient data.
• Communicate and interact with all members of the multidisciplinary healthcare team.
• Multi-task and care for more than one patient at a time.
• Recognize and respond appropriately in emergency situations.
• Operate medical equipment including blood pressure cuff, pulse oximeter, EKG machine, etc.

Benefits

• Retirement
• Paid time off
• Paid parental leave
• Health insurance
• Dental
• Vision benefits
• Life insurance
• Long and short-term disability

Pay

Pay Range: $25.00 - $30.04

Schedule

Exempt