Clinical Assessor

Full-time in-office position.

About the role

The Clinical Assessor is responsible for assessing potential clients to determine their appropriateness for services the organization renders. They work closely with Social Workers and others to ensure consistent adherence to processes and procedures for the best possible client outcomes.

Responsibilities

• Oversee the implementation of healthcare management services for policies and procedures in accordance with applicable regulatory and accreditation standards (e.g., DBHDS, state, and federal standards).
• Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution, and critical thinking.
• Complete intakes, assessments, treatment plans, service authorizations, and schedule/assign employees to clients; follow up on work results and progress regarding client’s goals.
• Ensure implementation and monitoring of best practice approaches and innovations to better address member needs across the continuum of care.
• May develop, assist in development, or review new training content.
• May collaborate or deliver inter- and intra-departmental training sessions.
• Protect the confidentiality of member information and adhere to company policies regarding confidentiality.
• Manage resources responsible for identification of members, development and implementation of treatment plans, enhancement of medical appropriateness and quality of care, and monitoring, evaluating, and documenting care via client assessments, service authorizations, and continued stays.
• Develop treatment plans.
• Assess developmental needs and collaborate with others to identify and implement action plans that support high-performing teams.
• Establish an environment and work style that promotes teamwork, cross-product integration, and continuum-of-care thinking.
• Consistently demonstrate the ability to serve as a model change agent and lead change efforts.
• Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance when needed.
• Maintain, obtain, and complete all documentation required for a client to receive services.
• Drive frequently to hospitals and other locations to assess new clients on a daily basis.
• Conduct audits.

Requirements

• Master’s Degree or PhD in Behavioral Health/Social Services field.
• Must be registered or eligible for registry with the Virginia Board of Counseling.
• Meet Virginia State criteria for LMHP/LMHP-E.
• Work effectively under pressure and temporary increases to workload.
• Computer skills and proficiency with Microsoft Office suite software.
• Strong organizational skills and timely follow-up to manage complex tasks associated with providing services to multi-system (e.g., schools, juvenile/adult rehabilitation, children’s administration, Department of Developmental Disabilities, hospitals) involved youth/adults and their families.
• Solid communication (written and oral), collaboration, and intervention skills.
• Able to effectively and respectfully resolve conflicts.
• Proven ability to work successfully in a multi-cultural/multi-ethnic environment.
• Able to balance competing demands and maintain effective working relationships with staff, participants, volunteers, collaborators, and the general public.

Working Conditions

• Must be able to access clients at many locations frequented by clients, such as psychiatric facilities and hospitals.
• Position does not reimburse for mileage, fuel, or tolls.
• Requires working a schedule that includes some weekends and being on call.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance