Clinical Applications Trainer - EEG Contractor

Essential Duties and Responsibilities

• Provide onsite clinical training to Natus customers who have purchased Neurology products, including EEG, EMU/SEEG, and/or PSG/Sleep.
• Provide follow-up education support to customers who have received training during the installation process.
• Provide remote training sessions to customers, as assigned.
• Aid in the installation and configuration of Natus equipment at customer sites.
• Aid with pre-sale education and clinical support to potential customers, as assigned.
• Proactively escalate customer issues and needs to the relevant departments within Natus.
• Serve as the clinical liaison between the customer and Natus technical support.
• Continue internal Natus-provided education regarding the company's product line to stay up to date on all software and hardware changes.
• Aid in the development and maintenance of training documents for various types of end users of Natus Neurology products.
• Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality or services provided to our customers.

Qualifications

• Clinical registration and certification in EEG or PSG is required.
• 3-5 years of relevant experience in a clinical setting required.
• College diploma or University degree a plus.
• Valid driver's license.