Clinical Applications Analyst I (EPIC Inpatient Applications)

About the role

Make an Impact Through Healthcare Technology at St. Jude! Join our Clinical Applications team and help optimize the technology that supports exceptional patient care. As a Clinical Applications Analyst I, you will partner with clinicians, operational leaders, and Information Services teams to support and enhance Epic inpatient applications while developing expertise in healthcare technology and clinical workflows. This role is ideal for a collaborative problem-solver who enjoys working with technology, improving processes, and helping end users achieve better outcomes. We'd love to have someone with a strong customer mindset and the ability to manage multiple priorities. Strong analytical, organizational, and communication skills would be very helpful in this role. Finally, being able to effectively collaborate with technical and non-technical stakeholders is important.

• Epic Clinical Documentation (ClinDoc)
• Orders
• Bugsy
• Grand Central
• OpTime
• Anesthesia

Responsibilities

• Participate in meetings with business teams to elicit and understand business/process requirements
• Conduct analyses to report emerging business needs; escalate problems when required.
• Support resolution of needs and requests of business teams within area, in coordination with other IT teams.
• Independently conduct activities related to assigned area (including documentation, communication with business teams) around enterprise IT platforms/services.
• Assist in optimization of standardized/pre-described business requirement gathering support processes in assigned area.
• Periodically present results to team in project meetings.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.
• Serve as a subject matter resource for assigned Epic inpatient applications.
• Collaborate with clinical, operational, and technical stakeholders to understand workflow and business requirements.
• Analyze processes and identify opportunities for workflow improvement and system optimization.
• Support application maintenance, upgrades, enhancements, and issue resolution.
• Gather, document, and validate business and technical requirements.
• Participate in testing activities, including test planning, execution, defect tracking, and validation.
• Maintain accurate project, workflow, and technical documentation.
• Present findings, recommendations, and project updates to stakeholders and team members.
• Contribute to process improvement initiatives and