Clinical Applications Analyst - Epic OpTime

Building Location: 516 Building - Duluth

About the role

Provides a variety of services and high-level support for the analysis of mid-complexity projects along with the support and maintenance of EHR applications. Successfully leads initiatives and projects with other staff. Acts as a subject matter expert in assigned applications and works to develop a breadth of knowledge across applications. Develops, implements, and presents educational programs for end users.

Responsibilities

• Resolve mid-complexity issues and act as the liaison between customer and support staff.
• Understand and adhere to service provider/customer chain of accountability that ultimately leads to the patient.
• Translate customer requirements into feasible options within the application.
• Plan and implement technology learning programs.
• Assess users during technology learning programs for successful competence.

Requirements

• Bachelor’s degree in Information Services, Business, Healthcare, or related field plus 2 years of experience in Information Services, Business Services, Healthcare, or related field.
• OR Associate’s degree and 4 years of experience in Information Services, Business Services, or Healthcare.
• OR 6 years of experience in Information Services, Business Services, or Healthcare.

Qualifications

• Certification in Epic inpatient applications preferred.

Schedule

• Shift: Day Rotation (8:00 AM – 4:30 PM).
• Weekends/Holidays: No.
• Call Obligation: Yes.
• Possible Remote/Hybrid Option: Remote.

Pay

Compensation Range: $66,539.20 - $99,819.20 annually.

Benefits

• Medical, dental, vision, life, and disability insurance with supplemental options.
• 401(k) plan with employer contributions.
• Professional development through training, tuition reimbursement, and educational programs.
• Flexible scheduling and generous time off.
• Wellness resources focused on physical, mental, and emotional health.

Note: Benefit eligibility may vary. For full details, refer to your benefit summary or contact the HR Service Center.