CLINICAL APP COORDINATOR 1 - 09152026-80534

About the role

Under general supervision, participates in design, development, and deployment of electronic health record system to include actively soliciting input from all customer levels, rapidly responding to problems, and instituting new solutions to the electronic health record system. This is the first of the class levels in the Clinical Applications Coordinator series. This class differs from that of a CAC 2 in that the incumbent of the latter is responsible for work of a greater scope and responsibility and may supervise. This is a full-time position located in Nashville, TN, Department of Health, Davidson County.

Responsibilities

• Supports the daily interface between clinicians, medical staff, administrative, and the electronic medical record (EMR) by utilizing direct written and verbal communication in responding to direct provider inquiries.
• Translates public health practice information between clinicians, administrative staff, program staff, Information Technology (IT), and others.
• Assists clinicians, administrative staff, program staff, and others in identifying solutions to meet functional needs.
• Assists local and/or regional staff in identifying modifications or enhancements to the electronic medical record (EMR) to assure efficient and effective clinical workflow.
• Participates in a real-time support network for providers and other staff engaged in direct patient care, wherever their location within the assigned catchment area.
• Provides assistance with problem identification and resolution of daily production problems in a timely manner.
• Coordinates the installation of applications, modification, enhancements, and deployment of new portions of the EMR with specified clinical locations with minimal disruption to users.
• Investigates and recommends computer and information technologies to determine applicability to public health education, administration, and research.
• Determines if design of application, enhancements, and/or modifications fulfills current needs and provides sufficient flexibility for future needs.
• Participates in