Clinical Adoption Ambulatory Analyst- Remote

The Clinical Adoption Analyst at Lifepoint Health supports providers and clinical staff in Medical Group Services practices, focusing on documentation within the EHR system, workflow, and quality and regulatory standards.

Responsibilities

• Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors, and team members when needed
• Aid and serve as first point of contact for clinicians as they use supported ambulatory systems to manage patient care
• Assist in reviewing known issues and receiving new issues from users, communicating to vendors, market leadership, Service Now, etc.
• Participate in training and work with end users and the respective systems vendors
• Provide go-live support for providers and clinical staff during go-live and provide ongoing end-user and new employee training
• Manage training logistics and utilize training communication plans to provide awareness of educational offerings, procure supplies and materials, and manage scheduling and registration for classes
• Participate in change management regarding fixes and enhancements to assist staff in adopting new functionality and workflows and coordinate and communicate of system updates and changes
• Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management
• Provide on-site support during high peak time initial go-lives, optimizations, and for new functionality
• Collaborate with the project team to populate and establish training environments for training activities
• Serve as division liaison for new provider and department additions
• Assist local market leadership with gathering forms and timely submission for the athena build
• Serve as division liaison for data import requests
• Coordinate campaigns for each market including regular campaign schedules and custom requests
• Review known issues and receive new issues from users, communicate to vendors, market leadership, Service Now, etc. as required
• Serve as the primary contact for scheduling issues/requests
• Work with leadership and practice managers to create and manage scheduling templates and online presence of the provider's schedules following the Lifepoint scheduling guidelines

Qualifications

• A high school diploma with 1 year of relevant clinical/medical office experience with EHR systems

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees
• Financial protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off
• Financial & career growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match
• Employee well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs)
• Professional development: Ongoing learning and career advancement opportunities

Pay

Commensurate with experience

Schedule

Days: M-F

Job Location Type: Remote

Travel

50%

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.