Clinical Administrative Assistant

Essential Responsibilities

• Answer and transfer phone calls, screening when necessary.
• Welcome and direct visitors and clients.
• Maintain filing systems as assigned.
• Retrive information as requested from records, email, minutes, and other related documents; prepare written summaries of data when needed.
• Respond to and resolve administrative inquiries and questions.
• Cookordinate and schedule travel, meetings, and appointments for managers or supervisors.
• Prepare agendas and schedules for meetings.
• Record and distribute minutes or other records for meetings.
• Maintain office supplies and coordinate maintenance of office equipment.
• Maintain a system for recording expenses and the use of petty cash.

Education & Experience

• A high school diploma/GED required.
• At least three years of experience in an administrative role.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.

Preferred Education And Experience

• An associate’s degree.
• Experience working in a CRO, clinical trial, life sciences, or healthcare environment.

Best-in-Class Benefits and Perks

Benefits We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus, based on role and company results.
• Generous paid time off and paid holidays.
• Comprehensive medical, dental, and vision coverage and optional insurance options.
• Company-paid life and disability insurance for added financial protection.
• Employee Assistance Program (EAP) providing confidential, no-cost support for you and your family from day one.
• Flexible FSA and HSA plans to support your financial wellness.

About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – one of the most effective cancer drugs in medical history.

Commitment to Diversity and Inclusion

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.