Clinical Account Manager - Southeast Pennsylvania

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform designed to address unmet needs in the acute care setting, used in hundreds of community hospitals, large academic facilities, and major IDNs across the country.

About the role

The Clinical Account Manager (CAM) is responsible for launching new hospitals and driving organic growth within the existing install base. This role also involves providing ongoing medical education to physicians and clinical staff using clinical information as the foundation for growth. This position requires being based within the region (Reading, Lancaster, Lebanon, Philadelphia, PA) and involves 60% travel (3 days a week).

Responsibilities

• Expand use of Ceribell to additional acute or critical care centers within the existing customer base.
• Work with the local Territory Manager to launch Ceribell at new customer sites.
• Drive new product and technology introductions for existing customers.
• Build advocacy and champions within facilities using hospital data to validate and build interest.
• Develop a qualified lead funnel within the existing install base.
• Conduct formal presentations, peer-to-peer education, new physician training, and drive physician education.
• Responsible for upgrades and departmental expansion in the existing install base.
• Apply strong project management skills to support new account launches.
• Educate and train physicians, hospital personnel, and office staff on the merits and proper clinical usage of company products.
• Become a clinical expert in use cases of Ceribell and relevant patient populations.
• Troubleshoot workflow solutions for departments as needed.
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions to help them understand workflow and applications.
• Submit all required reports and training documentation on a timely basis.
• Use Salesforce.com to manage administrative tasks.
• Ensure compliance with applicable laws, regulations, and Ceribell policies.
• Work cross-functionally to ensure successful deployment of Ceribell products at customer locations.
• Collaborate within a field-based team and maintain a strong partnership with the Territory Manager of the respective region.

Requirements

• 3-5 years of recent critical care sales experience OR 5 years of medical device or pharma sales experience OR RN’s with industry experience in supporting sales teams.
• Excellent communication skills, relationship-building ability, creative and effective problem-solving, high organization, and strategic prioritization.
• Ability to accurately assess and understand different stakeholders' needs/wants.
• Process cross-functional agendas and adjust strategy to achieve desired outcomes.
• Confidence and expertise to effectively challenge the status quo and influence meaningful change through consensus building.
• Driven and coachable with an innate desire to succeed; willing to seek out coaching, accept feedback, and apply new skills to support measurable change.
• High integrity and grit.

Preferred Qualifications

• Start-up experience or experience working with disruptive technology.
• Med device experience.
• Neuro ICU clinical experience.
• Sales experience.

Pay

$100,000 base salary with $180,000 On-Target Earnings (OTE). Compensation range: $100,000—$180,000 USD. The final salary offer will be based on skills, education, work location, and experience. Compensation may also include bonuses consistent with Ceribell’s corporate compensation plan.

Benefits

• Performance-based incentive compensation (varies by role).
• Equity opportunities.
• 100% employer-paid health benefits for employees.
• 50% - 70% employer-paid health, dental, and vision for dependents (depending on plan selection).
• 100% paid life and long-term disability insurance.
• 401(k) with a generous company match.
• Employee Stock Purchase Plan (ESPP) with a discount.
• Monthly cell phone stipend.
• Flexible paid time off.
• 13 paid holidays + 3 company wellness days.
• Excellent parental leave policy.
• Fantastic culture with tremendous career advancement opportunities.
• Mission-driven organization.