Clinical Account Associate - Heartland

About the role

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Responsibilities

• Work with the Clinical Account Executive (CAE) on plans for gaining and retaining new and existing clients.
• Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives.
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add‑ons (e.g., HRD, TO, DPYD, UGT1A1, PURist).
• Collaborate with Clinical Account Executives on upsell opportunities for various products.
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations.
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web‑based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership.
• Monitor performance