Clinical Account Associate- New England

Responsibilities

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
• Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives.
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add-ons such as HRD, TO, DPYD, UGT1A1, PURist.
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations.
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership.
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Build and maintain relationships with physicians and office staff to drive clinical orders in the community.
• Build and maintain relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement.
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician).
• Coordinate Medical Affairs report review with physicians after clinical orders.
• Order Kit and literature replenishment at accounts.
• Identify and attend approved local conferences.
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients.

Requirements

Please Note: You must live in the New England or the nearby region for this position.

Qualifications

• B.S. in biology, life science, business or marketing
• 1+ years of applicable experience industry
• Preferred: Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations OR general clinical experience

Skills

• Demonstrate the capacity to quickly learn relevant genomic and oncology information
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Excellent customer service skills and ability to connect with healthcare professionals
• Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate Tempus’ Values by acting with integrity, respect and trust

Benefits

The expected salary range above is applicable if the role is performed from Massachusetts and may vary for other locations (California, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

Pay

$55,000-$70,000

Schedule

Not specified