Clinic Training Coordinator- Clinical/Hybrid

About the role

Responsible for application of advanced knowledge to analyze, interpret and make deductions while developing and maintaining centralized education services for clinical co-workers including but not limited to those serving in outpatient, ambulatory, home care and long-term care settings. Assists with strategic planning for consolidated clinical education services offered at local levels. This position leads clinic education services scope: orientation, competency program, in-service education, and continuing education in assigned community.

Responsibilities

• Serves as a trainer and leader for the Mercy University - Clinic Academy program in the community assigned working with Director – Clinic Education and peer OTE trainers and Mercy University – Clinic Academy site operational leaders to assist with the development and enforcement of policies, procedures, and operational training content.
• Must be willing to cross departmental lines and assist operationally when patient needs recommend it.
• Must be able to fill in for peer Training Coordinators in their assigned community when a position is vacant and licensure allows.
• Must be willing to integrate into the clinic setting at designated Mercy University – Clinic Academy site and partner with site operational leader to ensure OTE training goals and operational goals are aligned.
• Ensures Mercy Values and Charisms are reflected in all aspects of training in the assigned community.
• Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Minimum Required Qualifications

Education: Associate's Degree or comparable experience in a clinical, educational, or management area of expertise. Must be a certified Medical Assistant or licensed nurse.

Licensure: Licensed Practical Nurse or Registered Nurse

Experience: Three (3) years experience in training and development, one (1) year clinic experience, and three (3) years of experience leading people, processes or projects.

Preferred Qualifications

• Bachelor's Degree in a clinical, educational, or management area of expertise.
• Advanced clinical education and/or training/education certification desirable.

Skills

• Superior relationship-building and interpersonal skills.
• Superior goal accomplishment skills.
• Demonstrated ability to coach and mentor others.
• Strong assertiveness skills; able to manage conflict in a variety of situations.
• Demonstrated module/curriculum design and implementation skills.
• Demonstrated facilitation/training skills.
• Superior organizational skills.
• Superior written and verbal communication skills.
• Able to travel within the community as needed, with occasional assistance in neighboring communities possible.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period