Clinic Supervisor

About the role

A Clinic Supervisor who can do it all! Someone ready to jump in to room patients, answer calls, and make sure everything runs smoothly. But beyond the day-to-day, our Clinic Supervisor should be the kind of leader who truly inspires their team—mentoring, guiding, and leading by example. If you’re ready to create a collaborative environment where everyone feels valued and empowered to grow, while keeping patient care and customer service top-notch, we want to hear from you! Please check out our video to learn more about the amazing work our Clinic Supervisors do for our patients - https://youtube.com/shorts/OaUjZm9pTH4?feature=share

Responsibilities

• Understand and address patient and team member needs to ensure smooth daily operations for both the front and back office.
• Actively coach and mentor staff, fostering a supportive culture where team members feel encouraged to contribute and learn from each other.
• Maintain staffing levels and manage schedules to optimize patient care and access.
• Identify opportunities for workflow improvement and work collaboratively with the team to implement effective solutions.
• Adapt communication style to build strong relationships and keep conversations with patients, providers, and teammates tactful, positive, and productive.
• Proficiently provide direct patient care, staying updated on best practices (for both front and back of clinic) to guide teammates and ensure quality treatment.
• Function as a working leader, providing on-the-ground support (70-90% of the time), to ensure high-quality care and service.
• Identify and resolve issues promptly, adapt to changing situations, and make informed decisions in a fast-paced environment.
• Lead regular team huddles where you’ll share updates, celebrate wins, and give helpful feedback to keep everyone on the same page and fired up.

And there’s so much more!

Values

• Fun - We create an engaging and positive environment for patients and staff.