Clinic Supervisor

About the role

What We’re Looking For: A Clinic Supervisor who can do it all! Someone ready to jump in to room patients, answer calls, and make sure everything runs smoothly. But beyond the day-to-day, our Clinic Supervisor should be the kind of leader who truly inspires their team—mentoring, guiding, and leading by example. If you’re ready to create a collaborative environment where everyone feels valued and empowered to grow, while keeping patient care and customer service top-notch, we want to hear from you! Please check out our video to learn more about the amazing work our Clinic Supervisors do for our patients - https://youtube.com/shorts/OaUjZm9pTH4?feature=share

Responsibilities

• Understand and address patient and team member needs to ensure smooth daily operations for both the front and back office.
• Actively coach and mentor staff, fostering a supportive culture where team members feel encouraged to contribute and learn from each other.
• Maintain staffing levels and manage schedules to optimize patient care and access.
• Identify opportunities for workflow improvement and work collaboratively with the team to implement effective solutions.
• Adapt communication style to build strong relationships and keep conversations with patients, providers, and teammates tactful, positive, and productive.
• Proficiently provide direct patient care, staying updated on best practices (for both front and back of clinic) to guide teammates and ensure quality treatment.
• Function as a working leader, providing on-the-ground support (70-90% of the time), to ensure high-quality care and service.
• Identify and resolve issues promptly, adapt to changing situations, and make informed decisions in a fast-paced environment.
• Lead regular team huddles where you’ll share updates, celebrate wins, and give helpful feedback to keep everyone on the same page and fired up.
• And there’s so much more!

Qualifications

• High school diploma or general education degree (GED).
• Successful completion of a state-approved Medical Assistant program.
• Employer may consider applicants based on extensive experience (unless required by state law).
• Must be authorized to work in the United States without restriction.
• We will not sponsor applicants for work visas.

Benefits

• Eligible teammates receive great benefits (many at no cost!).
• Perks like free skin care.
• Generous time off.
• Growth opportunities.
• Chance to be part of a purpose-driven organization taking patient care to the next level.

Values

• Fun – We create an engaging and positive environment for patients and staff.
• Common Sense – We take a practical, thoughtful approach to patient care and clinic operations.
• Integrity – We uphold the highest standards of professionalism, ethics, and trust.
• Excellence – We are committed to delivering top-tier patient care and service.
• Determination – We tackle challenges with solutions and strive for continuous improvement.
• Teamwork – We support one another to provide the best outcomes for our patients.

Work Environment

• Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances.
• Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.