Clinic Supervisor

Job Summary

Oversee the staff (patient care team, front desk, records, and ancillary services) caring for patients in our outpatient Cardiology clinic at Dignity Health Medical Foundation. Advocate for your team and align with operational goals.

Responsibilities

• Oversee smooth flow of clinic operations
• Acts as a resource to staff for operational needs
• Handles day-to-day patient satisfaction concerns
• Recruit, hire, train, discipline and supervise staff
• Mentor people on your team
• Monitor productivity and efficiency of your department
• Aid in budget development, management, and addressing cost-effective operations

Requirements

• Three (3) years of Outpatient Clinic experience
• High school diploma or equivalent
• Demonstrated ability to effectively supervise productive, engaged teams and work with providers
• Knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing process and systems
• Knowledge of computers, systems and software, including word processing, spreadsheet, database, clinical information systems, electronic medical records, billing systems, and other application packages
• Health insurance knowledge of HMO, PPO and capitated risk plan contracts as they relate to providers and practices
• Visible and results-oriented leader with a focus on getting the job done while ensuring strong interpersonal relationships
• Resilience, sense of urgency, outcome-driven, and able to thrive in an environment of rapid change
• Excellent interpersonal and communication skills
• Ability to express ideas effectively, both orally and in writing
• Supports providing exceptional patient care within a highly regulated and constantly changing environment

Preferred

• Previous experience in the specialities preferred
• Previous lead or supervisory experience in a union environment strongly preferred
• Bachelor's degree in business, finance or healthcare administration or related field, or equivalent combination of experience and education, preferred
• RN or LVN license & experience preferred

Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Dignity Health Medical Group – Stockton, a service of Dignity Health Medical Foundation, is a multi-specialty clinic with three locations in Stockton, California. Along with our local affiliated Dignity Health hospital (St. Joseph’s Medical Center), we offer an integrated care delivery system that provides primary care for family medicine and internal medicine, cancer care (gynecologic oncology and radiation oncology), endocrinology, gastroenterology, and general surgery. One Community. One Mission. One California

Pay Range

$36.00 - $49.07 /hour