Clinic Supervisor

Multi-specialty clinic in Los Angeles is seeking a Clinic Supervisor to oversee operations across multiple locations. Must be flexible to float among the following sites:

• East LA - 90023
• El Monte - 91731
• Maywood - 90270
• Huntington Park - 90255

About the role

Join a dynamic team as a Clinic Supervisor in a fast-paced, high-volume environment serving women’s health, family practice, and pediatrics. The role ensures seamless operations through accurate insurance verification, documentation, and referrals. The Clinical Supervisor plans and coordinates department systems, activities, and functions, manages clinical services, supervises staff, and acts as a liaison between departments to interact effectively with professionals, administrative staff, clinical staff, patients, and community agencies.

Responsibilities

• Oversee day-to-day clinic operations in a high-volume setting.
• Ensure accuracy in insurance verification and documentation processes.
• Manage and facilitate patient referrals efficiently.
• Provide support and supervision to clinic staff.
• Implement and maintain clinic protocols and procedures.
• Plan, organize, and direct the delivery of department services; ensure continuing education/training of staff; identify, analyze, and work toward solutions for departmental problems.
• Assist the manager with selection, interviews, and hiring of staff as needed.
• Supervise orientation of new employees to departmental and center-wide programs and activities.
• Identify and coordinate training needs for staff.
• Plan and delegate daily work assignments, supervise staff for completion of assigned work, and evaluate staff based on performance standards.
• Provide staff with time to attend appropriate meetings and job-related trainings in and outside the center.
• Ensure staff maintains open and consistent communication with managed care operations staff to provide care coordination support to families entering the center.
• Oversee staff scheduling.
• Participate in evaluating, formulating, interpreting, and implementing departmental standards of care, policies, and procedures.
• Ensure direct reports meet licensure and accreditation standards; participate in preparation for site visits.
• Ensure implementation of the organization’s mission in the operation and work environment of the department.

Requirements

• MA diploma is required.
• Proficiency in EMR (Electronic Medical Records).
• Experience in an FQHC (Federally Qualified Health Center) setting.
• Bilingual in Spanish with the ability to read, write, and speak fluently.
• Strong administrative skills.

Work Environment

The work environment is fast-paced and high-volume, with a large number of Spanish-speaking patients. This role offers hands-on experience in both front and back office settings, ideal for those eager to start a career in the medical field.

Pay

The pay range for this position is $36.00 - $42.00 per hour. Individual compensation within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include the following for eligible employees:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

This is a fully onsite, Contract to Hire position based in Los Angeles, CA 90022.