Clinic Staff Assistant I - Maternal Fetal Medicine Plano

Job Summary

The Clinical Staff Assistant I directly interacts with patients on the phone and/or face-to-face under direct supervision to support medical front office business operations in an outpatient clinical setting and maintain a patient-centered attitude at all times, demonstrating compassion and empathy for patients and their families.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retail Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Required EXPERIENCE AND EDUCATION

• High School Diploma or GED with prior customer service experience required
• Licenses and Certifications: Successful completion of CSA competencies in two (2) clinical front office operations within 6-12 months of hire
• Preferred Education: Degree in related field and/or related experience preferred but not required

Experience

• Related experience preferred but not required
• Learn and demonstrate proficiency in a minimum of two (2) of the following clinical front office operations in a minimum of two (2) clinical front office operations within 6-12 months:
• Registration
• Scheduling
• Inbound call documentation
• Insurance Entry and Verification
• Referrals Management
• Cash Drawer, Payment Posting and Check-in/Check-out

Security and EEO Statement

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.