Clinic Services Specialist 2 - Medical Receptionist

About the Role

Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression — making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day.

Legacy Salmon Creek Medical Center is Southwest Washington's most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more.

Responsibilities

• Scheduling patient appointments with accuracy and care
• Verifying insurance and handling patient registration
• Managing co-pay collections and balancing daily/weekly deposits
• Supporting front-office operations and serving as a resource for colleagues
• Assisting with limited coding and charge entry as needed
• Performing complex activities requiring prioritization and discretion
• Problem solving independently and mentoring others
• Interfacing with physicians and other staff on a regular basis

Qualifications

Education: High School diploma or equivalent required.

Experience: A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred:

• Admitting
• Medical Records/Health Information
• Applicable clerical support experience
• Familiarity with Medical Terminology

Skills: Communications skills. Keyboard skills and ability to navigate electronic systems applicable to job functions.

Licensure: BLS certification, preferred.

Growth & Career Pathways

• Gain valuable experience in insurance and billing—steppingstones for future revenue cycle roles
• Leadership opportunities in front-office functions
• Access to a large network of career advancement possibilities
• Exposure to multidisciplinary teams, opening doors to new interests

What We Offer

• Friendly, collaborative team members who genuinely care about you
• Work-life balance and resources to support your well-being
• Leadership that listens and values your input for process improvements
• Diversity and inclusion through Employee Resource Groups (ERGs)
• Competitive health benefits starting on day one
• Free parking at multiple clinic locations
• Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region
• Employee discounts on entertainment, tickets, and more
• Fun employee engagement activities throughout the year

Pay

USD $21.25 - USD $30.39 /Hr.