Clinic Service Representative (Emergency Department-Plymouth 3rd Shift) Fulltime

About the role

Under general supervision, performs patient registration activities including patient reception, face-to-face check-in and check-out, preregistration, insurance verification, cash collections, chart reconciliation, and patient discharge.

Responsibilities

• Contributes to a culture of high service excellence for all customer groups.
• Performs calculations and completes forms.
• Utilizes computer information systems.
• Works with detailed information and interpersonal skills to interact with patients, visitors, medical staff, and clinic/hospital personnel.
• Communicates with patients about their financial responsibilities and connects them to the Customer Service Center.
• Works in a fast-paced environment with frequent interruptions.
• Collaborates effectively in a team setting.
• Completes yearly competencies.
• Uses basic computer skills such as opening software, navigating on keyboard, logging in and out of computer.
• Works with diverse populations and ages.
• Demonstrates dependability and punctuality.
• Displays strong organizational and multitasking abilities.

Requirements

• High School Diploma or equivalent.
• Knowledgeable in performing calculations and completing forms.
• Experience in a clinic environment is preferred.
• Ability to handle detailed information and communicate effectively.
• Interpersonal skills to interact with various groups.
• Time management and multitasking skills.
• Basic computer skills (opening software, email, keyboard navigation).
• Ability to work with diverse populations and ages.
• Dependable and punctual.
• Strong organizational skills.

Qualifications

• High School Diploma or equivalent.
• Knowledgeable in performing calculations and completing forms.
• Experience in a clinic environment is preferred.
• Ability to handle detailed information and communicate effectively.
• Interpersonal skills to interact with various groups.
• Time management and multitasking skills.
• Basic computer skills (opening software, email, keyboard navigation).
• Ability to work with diverse populations and ages.
• Dependable and punctual.
• Strong organizational skills.

Skills

• Customer service skills.
• Mathematical calculations.
• Computer literacy.
• Communication skills.
• Teamwork.
• Time management.
• Dependability.
• Organizational skills.

Benefits

N/A

Pay

N/A

Schedule

N/A