Clinic Revenue Cycle Billing Clerk

Responsibilities

• Responsible for assisting in all areas of the business office daily operations.
• Plans ahead and is well organized and manages time well.
• Effectively uses time to complete job assignments.
• Assists with answering phones in a professional and courteous manner.
• Follows HIPAA guidelines when handling billing issues.
• Accurately balances all payments and charges daily.
• Maintains high standard of work even under pressure of deadlines and frequent interruptions, remaining professional, responsive, and cooperative.
• Ability to work with integrity, trust and commitment, setting an example for others.
• Able to verify insurances correctly.
• Enters payments into billing system by effectively posting insurance payments and proficiently opens, closes and prints batches daily.
• Work unpaid claim reports (AR) for assigned clinic.
• File claims to primary and secondary insurances as needed.
• Other duties assigned by Director, Clinic Manager, COO and/or CEO.

Skills

• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Customer service—the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Quality control—the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• Quantity—meets productivity standards and completes work in a timely manner.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Being flexible to work on weekends and at nights.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
• Language skills—reads and comprehends complex instructions, lengthy correspondence, and memos; writes simple to complex correspondence; presents information in one-on-one and small group situations to customers, clients, and other employees effectively.
• Mathematical skills—adds, subtracts, multiplies, and divides in all units of measure using whole numbers, common fractions, and decimals; computes rate, ratio, and percent.
• Reasoning ability—applies common sense understanding to carry out detailed, written or oral instructions; deals with problems involving some variables in standardized situations.

Qualifications

High School Diploma and experience of 1-2 years.

Core Values

• Integrity – Accepts accountability for problems and errors without excuses or blaming others; Truthful in all dealings and communications, internally and externally; Fair with employees, customers, suppliers and investors.
• Respectfulness – Treats everyone with respect and courtesy; value the unique qualities and needs of individuals and committed to understanding and appreciating the diversity of cultures, opinions, and experiences of others.
• Teamwork – Works effectively with co-workers as a team; mentor and provide technical knowledge to co-workers; and demonstrate good attendance.
• Account