Clinic Registration Specialist (Financial Advocate) - West Des Moines

Responsibilities

• Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served.
• Creates and maintains an organized work environment.
• Records, files, and maintains current information pertinent to the operation of the department and maintains medical record of persons served.
• Verifies benefits and coverage as assigned. Communicates coverage information with persons served.
• Maintains medical record and provides required documentation to payor to assure payment.
• Accurately completes billing procedures using appropriate IT systems and software.
• Exhibits an understanding of third-party payor processes.
• Uses resources to improve productivity or delegate appropriately.
• Works with other clerical staff and volunteers to enhance services, use time wisely and improve teamwork.
• Uses payroll technology to complete processes in an accurate and timely manner as assigned.
• Assists with cleaning/inventorying equipment and ordering supplies.
• Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff.
• Effectively manages supplies through setting and maintaining par levels.
• Evaluates and adjusts par levels to decrease over stock.
• Orders additional patient care supplies as patient needs require.
• Manages resources to maintain efficient and effective operations.
• Demonstrates initiative to improve quality and maximize patient experience.

Qualifications

• Graduation from high school or GED
• Two years billing, financial counselor, EMR or health care related experience preferred.
• Must have working knowledge of Microsoft Office products and Outlook.
• Must be flexible to learn additional IT applications as assigned.