Clinic Receptionist

Job Summary

As our Clinic Receptionist, you will be the welcoming face of our clinic, providing essential administrative support and ensuring a smooth patient experience. Your role is vital in maintaining an organized and efficient healthcare environment, from managing patient check-ins and appointments to handling critical patient information with utmost accuracy. You'll play a key part in patient satisfaction and clinic operations, reflecting our commitment to humankindness at every interaction.

Responsibilities

• Answer and route phone calls
• Schedule appointments
• Meticulously collect, verify, and update patient demographic, copay, and insurance information
• Manage document scanning, prepare patient charts, and assist with check-out procedures, including collecting payments and scheduling follow-up care
• Ensure timely communication regarding appointments and support general office needs like mail handling and supply ordering
• Collaborate closely with clinical staff to ensure patient flow and informed care

Required Job Requirements

• One year of customer service experience, clerical, or business-related experience

Qualifications

• Strong organizational skills and the ability to manage multiple tasks effectively
• Commitment to maintaining patient confidentiality, adhering to all policies and standards, and embodying our values of compassion and integrity
• Bilingual abilities and experience with electronic health records (EHR) systems are a plus