Clinic Quality Specialist

Posted Friday, June 26, 2026. Open until filled.

About the role

The Clinic Quality Specialist is responsible for developing, implementing, and monitoring quality improvement initiatives, clinical guidelines development, standardization, and staff education programs within the clinic. This role assists with compliance with regulatory standards, enhances patient safety, supports continuous quality improvement, and provides training to clinical and non-clinical staff to promote excellence in patient care. Reports to the VP Quality and collaborates with Clinic Administration, IT, Education, Finance, and Risk Management leaders.

Responsibilities

Quality Improvement & Compliance

• Develop, implement, and monitor quality improvement projects aligned with clinic goals and regulatory requirements.
• Track, analyze, and report quality metrics (patient satisfaction, safety events, clinical outcomes).
• Support compliance with accreditation standards (e.g., The Compliance Team, CMS, OSHA, state regulations).
• Conduct audits and prepare reports for Quality Council/Credentials.
• Collaborate with Quality, IT, Education, Finance, Risk Management, and other departments on improvement projects.
• Identify opportunities for performance improvement and collaborate with frontline teams to implement solutions.

Education & Training

• Assess training needs of clinical and administrative staff.
• Design, deliver, and evaluate orientation and ongoing education programs (clinical competencies, safety, infection control, patient experience, documentation standards).
• Maintain staff education records and ensure compliance with mandatory training requirements.
• Provide coaching, mentoring, and just-in-time education to staff as needed.
• Collaborate with department leaders to support staff development and professional growth.

Collaboration & Leadership

• Act as a liaison between clinic staff, leadership, and quality committees.
• Support risk management and patient safety initiatives.
• Participate in quality council, safety huddles, and interdisciplinary meetings.
• Foster a culture of accountability, safety, and continuous improvement.

Qualifications

• Bachelor’s Degree in Health Services, business administration, or related field preferred.
• 2 years experience in a clinical setting, quality improvement, or education preferred.
• Strong presentation, teaching, and facilitation skills.
• Excellent interpersonal and communication skills with ability to engage and motivate staff.