CLINIC OFFICE MGR | MEDICAL WEST ORTHOPEDICS

Key Duties and Responsibilities

• Approves and coordinates all ordering and receiving of medical supplies and medications
• Works to ensure that the patient flow is expedited timely and smoothly
• Advises the Director of Clinic Integration of any problems or changes that occur
• Documents and reports the clinic staffing needs to the Director of Clinic Integration
• Assists in working to resolve any patient complaints or problems
• Acts as coordinator between the purchasing department and the clinic
• Works with the Director of Clinic Integration and the Chief Operating Officer on improvements for the clinic
• Assists with the performance evaluations for clinic employees
• Acts as the liaison to communicate information to clinic staff from the Director of Clinic Integration or Chief Operating Officer
• Responsible for hiring and training of new employees
• Uses the AIDET principles with each patient encounter
• Demonstrates knowledge of the requirements of The Joint Commission and other regulatory agencies on a daily basis
• Performs other duties as assigned

Qualifications

• High school diploma or GED required
• Previous medical office and management experience preferred