Clinic Office Coordinator/ Accounts Receivable Analyst

Responsibilities

• Interacts with patients to ensure efficient check-in and check-out processes.
• Answers questions about the facility’s policies and services.
• Makes advance appointments and handles special requests.
• Collects co-pays, deductibles, and other payments from patients.
• Performs administrative duties including answering phones, cleaning workspace, and assisting managers and coworkers as needed.

Requirements

• High school diploma or equivalent.
• 1-5 years of previous clinic experience preferred.
• Experience dealing with insurance companies, write-offs, bad debt, and collections.
• Knowledge of medical billing and insurance coding.
• Ability to update insurance information on patient medical accounts.
• Experience making outgoing collection calls on aging accounts.

Qualifications

• Must have a customer service attitude, be professional, and pleasant in communication.
• Ability to communicate effectively with patients, payors, and staff.
• Previous medical clinic experience is required.