Office Coordinator / Sales Assistant

About the role

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team. We currently have a full-time opening in our Dallas, TX office.

Pay

Our position is for 36 hours per week at $20 per hour.

Benefits

• Generous PTO plan
• Paid holidays
• 401(k) plan

Responsibilities

Regular onsite attendance is required.

• Order Entry
  • Entering Order Tickets, Customer Order Forms, and customer payments daily
• Receiving & Shipping
  • Unpacking received shipments daily
  • Prepping and steaming garments for delivery and placing on Sales Professional's rack
  • Processing returns, remakes and alterations
  • Preparing clothing for delivery by Sales Professional
  • Picking up and delivering client items as needed
• Alterations
  • Entering alteration instructions into the proprietary system
  • Delivering/picking up garments to/from outside contractor tailors
  • Preparing alteration report for corporate office
• Telephones/E-Mail/Mail
  • Answering incoming phone calls and relaying messages to appropriate Sales Professional
  • Checking store e-mail daily and forwarding information to the relevant person(s)
  • Making bank deposits and running errands
  • Making follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned

Required Knowledge, Skills & Abilities

• Experience using social media platforms for marketing and research purposes
• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Valid driver's license except in larger metropolitan areas where driving is not required