Clinic Office Assistant - Pediatric Specialty Clinic

Facility: Cox Pediatric Specialty Clinic, 1011 E Montclair, Springfield, Missouri, 65807
Schedule: 40 hours per week, 7:30 AM – 4:30 PM, Day Shift

About the Organization

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, five emergency rooms, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to Work five times
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group
• Acknowledged by Forbes as one of the Best Employers for New Grads
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025)

Responsibilities

• Perform a variety of clerical and filing duties in the clinic office setting, including photocopying, faxing, filing, maintenance and transportation of medical records
• Answer telephones and perform computer data entry
• Understand insurance managed care requirements, practice management systems, and electronic medical records
• Apply knowledge of how ICD and CPT coding affect reimbursement from third-party payers
• Perform billing, collection, and charge entry functions as assigned
• Demonstrate customer service, team-building, and leadership skills
• Other duties as assigned

Requirements

• High School Diploma or Equivalent (Required)
• No prior experience required; 1-2 years of previous medical office experience preferred
• Must be 17 years of age or older

Skills

• Excellent verbal and written communication skills
• Able to work independently and collaboratively in teams
• Proficient computer skills

Benefits

• Medical, vision, and dental coverage
• Retirement plan with employer match (for employees working 20+ hours per week)
• For a comprehensive list of benefits, visit Benefits | CoxHealth