Clinic Office Assistant I
Spectrum Health & Human Services · Warsaw, NY · 1 mo ago
On-siteAdministrative$17–$19/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present. No job title heading. No Job ID. Remove boilerplate. We need to preserve all substantive info.
Let's parse content:
- Intro paragraph: "Spectrum Health and Human Services As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!"
- LOCATION: "34 North Main Street, Warsaw, NY"
- "We think you’d be an amazing addition to our team if you have interest in or experience with:" then bullet list: Customer Service Skills to engage people over the phone and in person; Strong computer & multitasking skills to get people what they need quickly; Insurance verification
- "We’d love to hear from people with:" then bullet list: High School Diploma, GED or equivalent; Some experience in a related field; Strong interpersonal skills; Ability to multitask in a fast-paced environment; Excellent attention to detail and organizational skills; Dependability and flexibility, including availability to work some evenings until 7pm; Knowledge and understanding of basic computer skills; Reliable transportation
- "Why join our team?" then bullet list: Industry leading healthcare benefits; Flexible Spending and Health Savings Accounts; 401K; 11 paid holidays; Flexible work schedules to promote work-life balance; Exceptional time off – up to 30 days after just a few years of service; Free Life Insurance; Growth and promotional opportunities in the human services sector; Access training to develop skills if you would like to pursue a career as a behavioral health professional
- COMPENSATION: "$17/hr - $19/hr"
- About Us paragraph: "At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life."
- Final call: "Ready to be part of something that really makes a difference in the lives of others? Apply today and help us bring hope and recovery to those who need it most." This is application instruction? It says "Apply today". According to rules, we should remove application instructions. So we should drop that sentence.
Also "About Us" heading? Not listed as allowed heading but we can treat as section heading maybe "About the organization"? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content to these headings where appropriate. We should not invent headings not in list. So we need to fit content into those allowed headings.
We have:
- About the role: could be the introductory paragraph describing role.
- Responsibilities: maybe the bullet list under "We think you’d be an amazing addition..." (customer service skills, computer multitasking, insurance verification). Those are duties.
- Requirements: maybe the bullet list under "We’d love to hear from people with:" (education, experience, skills, etc.)
- Qualifications: maybe overlapping with requirements; but we can combine? The instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section? But we need to use headings only when posting has real specific content. We could have sections: About the role, Responsibilities, Requirements, Benefits, Pay. Possibly also Skills? The skills list could be under Skills heading. But we already have responsibilities and requirements; skills could be separate.
Let's decide:
- About the role: intro paragraph.
- Responsibilities: bullet list of duties (customer service, computer multitasking, insurance verification).
- Requirements: bullet list of qualifications (HS diploma, experience, interpersonal skills, multitasking, attention to detail, dependability, basic computer skills, reliable transportation). Also maybe "Some experience in a related field" etc.
- Skills: maybe we could separate "Strong computer & multitasking skills" etc but that's already in responsibilities. Could combine.
- Benefits: bullet list under "Why join our team?" (healthcare benefits, FSA/HSA, 401K, 11 paid holidays, flexible schedules, exceptional time off, free life insurance, growth opportunities, access training).
- Pay: compensation line.
- Schedule: maybe mention "availability to work some evenings until 7pm" and "Flexible work schedules". That could be schedule. But we already have flexible work schedules under benefits. Could put schedule section with evening availability and flexible schedules.
We must not create sections with filler like "not specified". We have actual content for each.
We must not repeat job title as heading.
We must not include Job ID.
We must output only HTML fragment.
Let's craft:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but not exhaustive? It says "use
About the role
Spectrum Health and Human Services As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!
Location
but location is not in allowed headings. Could we put location in a paragraph under About the role? Probably we can include location as a paragraph after intro. The rules: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but not exhaustive? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings; but we could also use other headings if needed? It says "use for section headings (e.g. ...)" meaning those are examples; we can use other headings if appropriate? Safer to stick to those. Location could be placed in a paragraph under About the role or maybe under Responsibilities? Probably better to include location in a paragraph after the intro, not as a heading.
Thus About the role paragraph includes location sentence.
We'll add: "LOCATION: 34 North Main Street, Warsaw, NY" as a sentence.
Now Responsibilities: bullet list.
Requirements: bullet list.
Skills: maybe we can combine with Responsibilities? But we have separate skills like "Strong computer & multitasking skills" already in responsibilities. Could create Skills heading for interpersonal, attention to detail, etc. But we already have those in Requirements. Might be redundant.
Better to have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Schedule: include "availability to work some evenings until 7pm" and "Flexible work schedules to promote work-life balance". Also maybe "Flexible work schedules" already in benefits but we can mention schedule.
We must not duplicate content. If we put flexible work schedules under Benefits, we shouldn't repeat under Schedule. But we can still mention evening availability under Schedule.
Let's extract:
Benefits list:
- Industry leading healthcare benefits
- Flexible Spending and Health Savings Accounts
- 401K
- 11 paid holidays
- Flexible work schedules to promote work-life balance
- Exceptional time off – up to 30 days after just a few years of service
- Free Life Insurance
- Growth and promotional opportunities in the human services sector
- Access training to develop skills if you would like to pursue a career as a behavioral health professional
Schedule:
- Availability to work some evenings until 7pm
- Flexible work schedules (maybe already covered). To avoid duplication, we could just put evening availability under Schedule and note that flexible work schedules are also a benefit (but we already have it). Might be okay to have both; duplication is discouraged but not strictly prohibited? It says "Remove ... duplicated lines". So we should avoid duplicating the same line. So we should not repeat "Flexible work schedules". So Schedule section only includes evening availability.
Pay: "$17/hr - $19/hr"
Now craft HTML.
We need to wrap lists in - .
Let's write.
Check for any boilerplate: "Ready to be part of something that really makes a difference in the lives of others? Apply today and help us bring hope and recovery to those who need it most." Remove.
Also "About Us" paragraph we kept? We have not included About Us paragraph. Should we include? It's substantive about organization. Could be part of About the role or maybe a separate section "About the organization" but not in allowed headings. Could incorporate into About the role paragraph after intro. Let's add after intro: "At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life."
That is from About Us. So include in About the role.
Now final HTML.
Let's construct:
About the role
Spectrum Health and Human Services As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey! LOCATION: 34 North Main Street, Warsaw, NY. At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.
Responsibilities
- Customer Service Skills to engage people over the phone and in person
- Strong computer & multitasking skills to get people what they need quickly
- Insurance verification
Requirements
- High School Diploma, GED or equivalent
- Some experience in a related field
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Excellent attention to detail and organizational skills
- Dependability and flexibility, including availability to work some evenings until 7pm
- Knowledge and understanding of basic computer skills
- Reliable transportation
Benefits
- Industry leading healthcare benefits
- Flexible Spending and Health Savings Accounts
- 401K
- 11 paid holidays
- Flexible work schedules to promote work-life balance
- Exceptional time off – up to 30 days after just a few years of service
- Free Life Insurance
- Growth and promotional opportunities in the human services sector
- Access training to develop skills if you would like to pursue a career as a behavioral health professional
Pay
$17/hr - $19/hr
Schedule
Availability to work some evenings until 7pm
Check
for section headings (e.g. ...)" meaning those are examples; we can use other headings if appropriate? Safer to stick to those. Location could be placed in a paragraph under About the role or maybe under Responsibilities? Probably better to include location in a paragraph after the intro, not as a heading.
Thus About the role paragraph includes location sentence.
We'll add: "LOCATION: 34 North Main Street, Warsaw, NY" as a sentence.
Now Responsibilities: bullet list.
Requirements: bullet list.
Skills: maybe we can combine with Responsibilities? But we have separate skills like "Strong computer & multitasking skills" already in responsibilities. Could create Skills heading for interpersonal, attention to detail, etc. But we already have those in Requirements. Might be redundant.
Better to have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Schedule: include "availability to work some evenings until 7pm" and "Flexible work schedules to promote work-life balance". Also maybe "Flexible work schedules" already in benefits but we can mention schedule.
We must not duplicate content. If we put flexible work schedules under Benefits, we shouldn't repeat under Schedule. But we can still mention evening availability under Schedule.
Let's extract:
Benefits list:
- Industry leading healthcare benefits
- Flexible Spending and Health Savings Accounts
- 401K
- 11 paid holidays
- Flexible work schedules to promote work-life balance
- Exceptional time off – up to 30 days after just a few years of service
- Free Life Insurance
- Growth and promotional opportunities in the human services sector
- Access training to develop skills if you would like to pursue a career as a behavioral health professional
Schedule:
- Availability to work some evenings until 7pm
- Flexible work schedules (maybe already covered). To avoid duplication, we could just put evening availability under Schedule and note that flexible work schedules are also a benefit (but we already have it). Might be okay to have both; duplication is discouraged but not strictly prohibited? It says "Remove ... duplicated lines". So we should avoid duplicating the same line. So we should not repeat "Flexible work schedules". So Schedule section only includes evening availability.
Pay: "$17/hr - $19/hr"
Now craft HTML.
We need to wrap lists in - .
Let's write.
Check for any boilerplate: "Ready to be part of something that really makes a difference in the lives of others? Apply today and help us bring hope and recovery to those who need it most." Remove.
Also "About Us" paragraph we kept? We have not included About Us paragraph. Should we include? It's substantive about organization. Could be part of About the role or maybe a separate section "About the organization" but not in allowed headings. Could incorporate into About the role paragraph after intro. Let's add after intro: "At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life."
That is from About Us. So include in About the role.
Now final HTML.
Let's construct:
About the role
Spectrum Health and Human Services As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey! LOCATION: 34 North Main Street, Warsaw, NY. At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.
Responsibilities
- Customer Service Skills to engage people over the phone and in person
- Strong computer & multitasking skills to get people what they need quickly
- Insurance verification
Requirements
- High School Diploma, GED or equivalent
- Some experience in a related field
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Excellent attention to detail and organizational skills
- Dependability and flexibility, including availability to work some evenings until 7pm
- Knowledge and understanding of basic computer skills
- Reliable transportation
Benefits
- Industry leading healthcare benefits
- Flexible Spending and Health Savings Accounts
- 401K
- 11 paid holidays
- Flexible work schedules to promote work-life balance
- Exceptional time off – up to 30 days after just a few years of service
- Free Life Insurance
- Growth and promotional opportunities in the human services sector
- Access training to develop skills if you would like to pursue a career as a behavioral health professional
Pay
$17/hr - $19/hr
Schedule
Availability to work some evenings until 7pm
Check
About the role
Spectrum Health and Human Services As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey! LOCATION: 34 North Main Street, Warsaw, NY. At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.
Responsibilities
- Customer Service Skills to engage people over the phone and in person
- Strong computer & multitasking skills to get people what they need quickly
- Insurance verification
Requirements
- High School Diploma, GED or equivalent
- Some experience in a related field
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Excellent attention to detail and organizational skills
- Dependability and flexibility, including availability to work some evenings until 7pm
- Knowledge and understanding of basic computer skills
- Reliable transportation
Benefits
- Industry leading healthcare benefits
- Flexible Spending and Health Savings Accounts
- 401K
- 11 paid holidays
- Flexible work schedules to promote work-life balance
- Exceptional time off – up to 30 days after just a few years of service
- Free Life Insurance
- Growth and promotional opportunities in the human services sector
- Access training to develop skills if you would like to pursue a career as a behavioral health professional
Pay
$17/hr - $19/hr
Schedule
Availability to work some evenings until 7pm
Check