Clinic Office Assistant - Elk River - Urgent Care

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team rooted in the values of Advocate Courageously, Rally Together, Respect Uniqueness, and Create Impact. Empathy and care are at the heart of the culture, which actively supports each team member’s wellbeing and growth. The organization embraces diversity, empowering patients to achieve their best health across two hospitals (Robbinsdale and Maple Grove) and a network of 23 clinics.

Benefits – The North Way

• Eligibility for the Public Student Loan Forgiveness program (non‑profit organization)
• Health & Welfare Benefit Packages
• 401(k) Retirement Match or Pension Plan (based on work‑group eligibility)
• Generous Paid Time Off (PTO) plans
• Adoption reimbursement up to $3,000 per child
• Child‑care discount program with New Horizon (10% off weekly tuition)
• Education/Tuition reimbursement
• 24/7 fitness‑center access for benefit‑eligible team members

About This Position

The Clinic Office Assistant is primarily responsible for setting the stage for the best customer experience. This is accomplished by facilitating clear communication between customers and staff, accurately registering and scheduling office and procedural appointments, and coordinating all clerical aspects of the customer’s medical care, including required identification.

Requirements

• Education: High school graduate or equivalent required.
• Experience: Prior scheduling and/or registration experience in a health‑care setting preferred; computer and keyboarding skills preferred; EMR experience preferred.
• Skills: Excellent communication and interpersonal skills; knowledge of medical terminology.
• Licensure/Certification: None required; the organization encourages applicants whose experience does not perfectly align with every qualification.

Schedule

• Work group: Non‑contract, 40 hours per two‑week pay period
• Shift: Day/Evening, variable
• Weekend requirement: Every other weekend
• Typical two‑week rotation:
  • Week 1 – Monday 4 p.m.–8:30 p.m.; Saturday 7:45 a.m.–8:15 a.m.; Sunday 7:45 a.m.–8:15 a.m.
  • Week 2 – Monday 4 p.m.–8:30 p.m.; Wednesday 8 a.m.–8:30 a.m.; Friday 4 p.m.–8:30 p.m.
• Call requirement: None
• Location: On‑site

Pay

• Salary range: B10 ($19.07 – $27.44 per hour), based on experience
• Shift differential: May include additional pay depending on shift worked

Employment Eligibility

Applicants must be authorized to work in the United States on a full‑time basis. Work‑visa sponsorship is not available for this position.