Clinic Assistant - Urgent Care

About the role

The Clinic Registrar Receptionist position at Kaua‘i Medical Clinic involves processing clinic patients and coordinating their needs with physician services. This role is crucial for providing excellent customer service and support to patients and guests.

Responsibilities

• Process clinic patients and coordinate their needs with physician services
• Provide general medical care, occupational medicine, X-ray's, vaccines, school and sports physicals and limited on-site prescriptions
• Offer urgent access to medical care in a walk-in clinic setting
• Handle administrative tasks with minimal supervision
• Ensure efficient and effective patient flow
• Communicate effectively with patients, staff, and physicians
• Support the creation of a healthier Hawai‘i through exceptional customer service

Requirements

• High school diploma or equivalent
• Completion of a recognized medical secretarial program preferred
• Two (2) years of experience in a medical office, clinic, or other healthcare setting
• Outstanding customer service and communication skills
• Able to work flexible hours including day and evening shifts

Qualifications

• Knowledge of medical terminology and procedures
• Ability to handle confidential information securely
• Strong organizational and time management skills
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite

Skills

• Customer service orientation
• Effective communication skills
• Organizational skills
• Attention to detail
• Ability to work independently and as part of a team

Benefits

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes:

• Competitive pay range of $25.22 - $26.55 USD per hour
• Flexible work schedule including day and evening shifts
• Full-time employment status
• Non-bargaining unit status
• No overtime pay required
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Employee Assistance Program

Pay

The rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Schedule

This position offers a full-time regular FTE of 1.000000 with a work schedule of Day/Evening - 12 Hours.