Clinic Nursing Supervisor

About the role

The Clinic Nursing Supervisor provides leadership and oversight for nursing and clinical support staff within assigned ambulatory care areas. This role coordinates daily clinical operations to ensure safe, efficient, and high-quality patient care while supporting regulatory compliance, staffing effectiveness, and operational excellence.

Responsibilities

• Provide direct supervision to frontline nursing and clinical support staff within assigned areas.
• Monitor and adjust staffing throughout the day to meet patient demand and operational needs.
• Ensure clinical workflows, protocols, and procedures are followed consistently by staff.
• Participate in and support implementation of operational changes, new workflows, or clinical initiatives.
• Facilitate regular huddles, attend and assist in leading team meetings to share priorities and reinforce standards.
• Conduct regular rounding to observe performance, support staff, and promote engagement.
• Conduct performance reviews for frontline staff, including coaching, development planning, and corrective action when necessary.
• Manage daily attendance, schedule adherence, and timely follow-up on attendance concerns.
• Partner with the Nursing Manager in addressing higher-level performance issues.
• Oversee daily scheduling, break assignments, and real-time staffing adjustments.
• Collaborate with the Nursing Staffing Coordinator to ensure appropriate nursing coverage.
• Promote a culture of continuous improvement by identifying opportunities to enhance workflows, patient care processes, and team performance within assigned clinic areas.
• Participate in hiring processes, including interviewing, selection, and onboarding of frontline staff.
• Manage and coordinate onboarding and training schedules for new staff of assigned areas to ensure timely completion of required competencies and workflow training.
• Communicate updates related to operations, workflows, policies, procedures, and Epic optimization to ensure staff understanding, clarity, and consistent practice among clinical staff.
• Collaborate with the Epic IT Analyst(s) to understand clinical EHR workflows and translate them into practical guidance for frontline staff for effective support and accurate documentation, scheduling, and patient flow.
• Maintain awareness of Fairview Health Services standardization initiatives, EHR updates, and system rollouts; evaluate applicability to clinic operations and lead effective implementation, including staff education and change support.
• Avoid schedule review, supply oversight, and workload distribution as needed.
• Promote a culture of patient-centered care, professionalism, and continuous improvement.
• Promote and model safe clinical practices, including proper infection control and documentation standards.
• Perform other duties as assigned.

Requirements

• Current RN nursing licensure in the state of Minnesota.
• Bachelor’s degree in healthcare or a related field required.
• One or more years of healthcare supervisory experience required.
• Current BLS certification or ability to complete within two months of employment.
• Demonstrated ability to adhere to Grand Itasca Clinic & Hospital policies, procedures, mission, vision, and values.
• Ability to understand and follow established clinical and operational processes and apply them consistently to support daily workflow and team operations.
• Reliable and consistent attendance.

Qualifications

Current RN nursing licensure in the state of Minnesota. Bachelor’s degree in healthcare or a related field required. One or more years of healthcare supervisory experience required. Current BLS certification or ability to complete within two months of employment. Demonstrated ability to adhere to Grand Itasca Clinic & Hospital policies, procedures, mission, vision, and values. Ability to understand and follow established clinical and operational processes and apply them consistently to support daily workflow and team operations. Reliable and consistent attendance.

Skills

Effective communication and interpersonal skills. Leadership and supervisory abilities. Strong organizational and problem-solving skills. Knowledge of healthcare regulations and standards. Proficiency in using electronic health record systems.

Benefits

Grand Itasca Clinic & Hospital offers a generous benefits package including medical, dental, vision, life insurance, short- and long-term disability, PTO, a short-term disability bank, retirement, tuition reimbursement, early access to earned wages, and more. Employees also have access to voluntary insurance options and resources to support their financial and personal well-being.

Pay

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.