Clinic Nurse Manager - Pediatrics

About the role

The Clinic Nurse Manager is an experienced clinical leader responsible for managing assigned areas and multiple services within the assigned practice, supervising assigned patient care personnel during clinic operations. This role ensures the safe and effective delivery of patient care and clinical outcomes, compliance with regulatory, administrative, and clinical standards, policies, and procedures. The Clinic Nurse Manager is seen as an expert in clinical practice topics, proficient in personnel management, and directs care to meet unit demands efficiently and cost-effectively. This position also assists with clinic budget management and reports to the Administrative Director of the practice and the Executive Director of Clinical Operations.

Responsibilities

• Maintains nursing and clinical operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures within the assigned practice.
• Oversees clinic operations, including patient throughput, provider performance, and clinical and/or support services.
• Maintains accountability for daily staffing patterns and appropriate skill mix to support the practice’s volume and acuity.
• Ensures quality of care by adhering to state board of nursing practice act requirements, governing agency regulations, and National Patient Safety Goals; measures health outcomes against standards and makes or recommends adjustments in practice.
• Facilitates a culture of safety and accountability through the application of Just Culture.
• Develops and maintains collaborative relationships with key ancillary departments serving the Pediatrics population.
• Develops realistic plans balancing short-term and long-term goals, aligning clinic and program plans with hospital goals.
• Provides oversight and direction to staff in their interactions with inpatient units and other departments.
• Monitors budget indicators to ensure financial viability, smooth operations, and cost-effective, quality patient care.
• Assesses clinical supplies and resources to identify less expensive alternatives.
• Participates in and initiates quality assurance and performance improvement activities.
• Manages appropriate utilization of clinic resources (supplies and labor) while supporting continuous process improvement (CPI).
• Maintains clinic supply inventory by studying usage reports, identifying trends, and approving requisitions and cost allocations.
• Measures patient, physician, and employee satisfaction and develops plans to improve satisfaction in collaboration with the team.

Qualifications

Required

• Licensed as a Registered Nurse in the State of New Jersey.
• Bachelor’s Degree in Nursing (BSN) required; Master’s Degree (MSN) preferred.
• A minimum of five (5) years of nursing experience.
• BLS (CPR) certification required.
• Certification as an Ambulatory Nurse (RN-BC) is desirable and preferred within two (2) years of hire.
• Ability to lead a team and maintain maximum effectiveness and efficiency.
• Strong oral and written communication skills, and exceptional customer service skills.
• Ability to organize and prioritize multiple issues for resolution.

Preferred

• Bilingual skills.
• Prior experience with clinical supervision/leadership and participation on a multidisciplinary team.

Benefits

• Vacation Time
• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Pay

The salary range for this position is $111,040 - $166,559 per year. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs. Final compensation will be commensurate with experience and qualifications.