Clinic Med Office Specialist

Summary

Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients, and visitors in a professional manner. May be responsible for obtaining prior authorization for office referrals and applying knowledge of current clinical diagnosis and billing codes.

About the role

Works in a multi-disciplinary team providing evidenced, trauma-informed treatment to adults and their families. Participates in a continuum of substance abuse services in both residential and outpatient settings.

Responsibilities

• Greet patients and visitors professionally
• Interface with hospital staff, clinical staff, patients, and visitors
• Obtain prior authorization for office referrals
• Apply knowledge of current clinical diagnosis and billing codes

Qualifications

• High school diploma or equivalent required
• One (1) year experience and/or training in a position of similar responsibility and complexity required
• Experience and/or training in ICD-10 and CPT coding required
• Experience and/or training in medical/insurance terminology required
• Experience and/or training in computer applications required

Knowledge, Skills, Abilities

• Service Orientation
• Clerical
• Confidentiality
• Time Management
• Team Building
• Social Perceptiveness

Physical Demands

• Rarely: Walk incline lift (Floor to Waist: 0"-36"), 20 - 40 lbs
• Frequently: Lift (Knee to chest: 24"-54"), 0 - 20 lbs; Carry 1-handed, 0 - 20 pounds; Carry 2-handed, 0 - 20 pounds; Squat repetitively, 0 - 20 pounds force; Push (0-20 pounds force); Pull (0-20 pounds force); Stand; Climb stairs; Kneel (on knees); Reach upward; Sit; Bend forward at waist; Rotate trunk sitting; Rotate trunk standing; Reach forward; Manual dexterity: hands/wrists, fingers, hand/fist